ADM is a leader in microbial biotechnology, microbiome and natural health solutions with a science-focused portfolio that addresses the current needs and challenges for today’s consumer. Our comprehensive and holistic vision spans across cellular and molecular biology, microbiology, nutrition and metabolomics, bioprocesses and genomics. Through R&D-based harmonized research platforms, ADM has unparalleled expertise in finding, designing and developing microorganisms for industrial and health-related purposes. Our commitment to quality, excellence and pushing boundaries at every stage of product development sets us apart.
Within the fields of probiotics and postbiotics, ADM’s capabilities cover the entire process from strain discovery to commercial production, developing new functional, scientifically-documented biotic strains that address today’s consumer needs. We pride ourselves in collaborating with our partners to tailor new products for the desired end target, using all other tools available within ADM’s eleven laboratories and vast global network of R&D and application centers.
Role Summary:
The Inside Sales – EMEA will be responsible for driving revenue growth and strengthening customer relationships across the European region. This role will focus on both supporting existing accounts and developing new business opportunities within the H&W portfolio. The successful candidate will act as a key liaison between customers and internal teams, ensuring that the H&W business continues to deliver exceptional value and service while advancing strategic growth objectives.
Key Responsibilities:
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Contribute and support business development activities in the region to deliver revenue and gross margin
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Alignment, coordination, and support activities with the broader ADM H&W sales organization in EMEA.
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Work together with the customer to provide a superior and customized service
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Align with logistics and CS in order to track and coordinate efficiently orders and requests
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Provide efficiently technical, quality and regulatory documentation support to customers in coordination with ADM’s transversal teams in EMEA.
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Support go-to-market activities in the region and coordinate the approach and messaging with ADM’s H&W team
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Coordination of leads coming internally through websites. CRM management
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Support and attend fairs and trade shows
Qualification, Experience and Technical Capability:
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Prefer candidates who have a BS in biochemistry/microbiology//food science or similar degree in human life sciences.
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Must have a minimum of 2 years successful experience in business development/sales/sales support or product management preferably in the functional ingredients space
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Previous experience related to Biotics valuable
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CRM & Salesforce friendly preferred
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Demonstrated ability to collaborate across matrix organization and team player
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Fluent in English and preferable Spanish
Key Outcomes – First 90-180 Days
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Fast Salesforce adaptation and Q-Pulse learning. KPI number of requests placed and technical documents shared.
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Lead management and generation. KPI 50 leads in first 180 days.
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Lead conversion into opportunities. KPI 10 opportunities in the firs 180 days.
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Integrate with the existing team.
Key Outcomes – Ongoing Metrics
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Annual revenue and gross margin (GM) attainment
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Grow the sales pipeline to meet pre-defined targets and deliver financial targets
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Demonstrate an ability to close opportunities by meeting win-rate targets
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Forecast accuracy and CRM data integrity
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Customer retention and satisfaction scores
