We are seeking a highly skilled and proactive Senior Salesforce Administrator to join our team. This role requires a consultative approach to designing, implementing, and optimizing Salesforce solutions, with a strong emphasis on Sales Cloud to support Revenue Operations (RevOps) and revenue forecasting. The ideal candidate will bring extensive experience within the Salesforce ecosystem - including Sales Cloud, CPQ, Certinia PSA, Marketing Cloud, Agentforce, and Data Cloud - along with expertise in DevOps, CI/CD practices, change management, and user adoption. A passion for leveraging AI-driven tools and exceptional communication skills are essential for this role.
We're hiring only in these locations: Spain, Portugal, Poland, Serbia, Montenegro, Argentina, Uruguay
Key Responsibilities:
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Lead the implementation, configuration, and optimization of Sales Cloud to drive sales processes, pipeline management, and revenue forecasting accuracy.
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Design and maintain Salesforce solutions to support Revenue Operations (RevOps), ensuring robust revenue forecasting capabilities and alignment with business objectives.
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Implement and manage Salesforce CPQ or Certinia Services CPQ (SCPQ) to streamline quote-to-cash workflows and enhance revenue generation.
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Oversee Certinia Professional Services Automation (PSA) to support project management, resource allocation, and financial tracking.
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Leverage Marketing Cloud to design and execute campaigns that drive engagement and contribute to revenue goals.
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Utilize Data Cloud to integrate and analyze data, providing actionable insights for revenue forecasting and strategic decision-making.
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Implement and optimize Agentforce capabilities, applying AI-driven solutions to enhance automation, forecasting, and user productivity.
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Be eager to learn and implement adjacent technologies such as 6sense ABM tools and others.
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Apply DevOps and CI/CD best practices to manage Salesforce deployments, ensuring efficient, reliable, and scalable delivery of updates and enhancements.
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Oversee change management and change control processes to maintain system integrity, document updates, and mitigate risks during deployments.
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Drive user onboarding and adoption initiatives, including developing training programs, documentation, and support strategies to maximize platform usage and satisfaction.
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Proactively identify opportunities for process improvements, offering consultative recommendations to optimize Sales Cloud and related systems.
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Collaborate with sales, marketing, finance, and IT teams to ensure seamless system integration, accurate forecasting, and user adoption.
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Stay current with Salesforce releases, certifications, and emerging technologies to maintain a cutting-edge environment.
Qualifications:
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5+ years of experience as a Salesforce Administrator, Salesforce Consultant or similar role, with a proven track record of implementing and optimizing Salesforce solutions.
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Extensive experience with Sales Cloud implementations, including pipeline management, sales process automation, and revenue forecasting.
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Familiarity with Loyalty Management or Data Cloud or Experience Cloud strongly desired
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Proven experience with DevOps and CI/CD best practices for Salesforce deployments.
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Strong background in change management and change control, ensuring system stability and compliance during updates.
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Experience designing and executing user onboarding and adoption strategies to drive platform engagement and success.
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Exceptional communication skills.
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Proactive, solution-oriented mindset with a consultative approach to problem-solving.
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Salesforce Administrator certification required; additional certifications (e.g., Sales Cloud Consultant, Advanced Administrator, CPQ Specialist) strongly preferred.
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Bachelor’s degree in a related field (e.g., Business, IT, or Computer Science) or equivalent experience.
Nice to have:
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Experience implementing Salesforce for professional services organizations, with a focus on optimizing service delivery and revenue streams.
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Previous experience in a RevOps-focused role within a B2B environment.
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Familiarity with integration tools like MuleSoft or Zapier.
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Hands-on expertise with Salesforce CPQ or Certinia Services CPQ (SCPQ) for revenue-focused workflows.
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Proficiency in Certinia PSA for managing professional services operations.
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Demonstrated experience with Marketing Cloud for campaign management and customer engagement.
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Experience with Data Cloud for data integration, segmentation, and analytics supporting revenue insights.
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Salesforce AI Specialist Certification or equivalent experience with Agentforce and AI-driven Salesforce features.
Benefits:
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Salesforce certification program with bonus opportunity
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Co-working spaces and offices for collaboration
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Team activities
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Flexible PTO policy
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Healthcare
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Paid sick leaves, parental leaves, and volunteer days
