Customer Service with German - Hybrid

W. L. Gore & Associates -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Hace 6 horas

Cualificaciones

Servicio al cliente
Sistemas ERP
Inglés
Habilidades organizativas
Alemán

Descripción completa del empleo

Job Description

Customer Service with German - Hybrid

Req Id: 1618

State/Province: Catalunya

Business: Gore Medical Products

Category: Sales & Marketing

Sub-Category: Customer Service

Work Arrangement: Hybrid

Posting Start Date: 6/5/26

Posting End Date: 6/24/26

About the Role

We are looking for a Customer Service Representative to join our Medical Products Team in Barcelona. The perfect candidate should love to deliver functionally excellent customer service in different languages.

This is a temporary position for 12 months and will be located in Barcelona, with the possibility of a hybrid work arrangement.

Responsibilities

Responsibility for the entire order fulfilment process – receiving and processing orders including emergency orders, using ERP systems
Arranging deliveries in cooperation with our European warehouse and processing invoices through liaison with our European Accounting Service Centre
Providing our customers with basic product and pricing information. Daily interaction with mainly hospitals and clinics, as well as a variety of internal customers, located across the countries
Ability to communicate proficiently in the appropriate language and engage effectively across cultures, as well as adapt to the country specific processes
Giving input on ways to improve the quality of our business leading to better efficiency and enhanced quality of service

Required Qualifications

Proven Customer Service experience in an international environment
Proactive problem solver with flexibility and the ability to multi task
High attention to detail, as well as excellent organizational skills and time managerial skills
Ability to manage, organize and prioritize own workload
Committed to quality and providing a professional and responsive customer experience, supporting Gore´s business results
Open communication, resilient and impact aware
Flexibility to work in different teams, depending upon business needs
Skilled in working with ERP/IT systems, plus experience of eCommerce solutions is very welcome
Fluent in German and English

Solicitar ahora

About the Role

Responsibilities

Required Qualifications

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión