BYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries ; IT, automotive, new energy, and rail transit ; As of today, BYD employs nearly one million people worldwide.
At BYD Iberia, we are redefining the future of mobility. As part of the world’s leading New Energy Vehicle company, we are committed to building a sustainable, zero-emission future where technology and nature coexist in harmony.
Responsible for team management and guidance: manage the spare parts department team, allocate work reasonably, organize training, enhance team business capabilities, and ensure efficient completion of various tasks;
KPI monitoring and process optimization of all spare parts activities in Iberia market: monitoring various KPI indicators within the department, inventory leveles, orders, suppliers activities…, warning potential risks, analyzing and improving processes, identify trends, deviations and enhancing order delivery efficiency;
Inventory and logistic management, counting and performance management: establish and improve inventory management system, and plan spare parts inventory levels reasonably according to business needs; Organize monthly and year-end inventory checks to ensure accurate inventory data, promptly handle abnormal situations such as inventory surplus and deficit, optimize inventory structure, and reduce inventory costs;
Quality and cost control: control the quality of spare parts orders purchased by the branch, review the rationality of materials, reduce the risk of procurement errors, and control logistics costs;
Handling customer feedback and maintaining relationships: collecting customer feedback, organizing specialized training, promoting problem-solving, improving customer satisfaction, and maintaining good cooperative relationships;
Analyze, define, develop and implement pricing strategies according to market competitiveness
Regular reporting about orders, OTD, invoicing, inventory, sales, pricing.
Completing other tasks assigned by the leader or Aftersales Manager.
