Job Description:
An opportunity for a Customer Services & Material Support Program Manager has arisen within Airbus Defence and Space, Getafe (Madrid).
The selected candidate will join the LTA (Light Transport Aircraft) Material Services Team . The team is multidisciplinary, highly dynamic, and works in close contact with international Customers and Regional Directors. Our main challenge is to ensure the perfect execution of performance-based logistics and In-Service Support contracts (spares and repairs) for our aircraft fleets. The jobholder will reinforce our Program Management area, taking part in the definition, implementation, and steering of complex material support strategies to secure high fleet availability while meeting strict time, cost, and quality targets.
The main tasks of the jobholder will be:
Lead and Manage Contracts: Direct Performance-Based Logistics (PBL) and In-Service Support (ISS) contracts, ensuring full compliance with spares and repairs requirements.
Act as Primary Interface: Serve as the main bridge between Customer Services Regional Directors, Material Services, and Program Management to ensure clear reporting and strategic alignment.
Secure End-to-End Delivery: Coordinate with multiple Centres of Competence (Operations, Planning, Procurement, Quality, Finance) to proactively manage material issues and ensure seamless Entry Into Service (EIS).
Financial & Cost Steering: Monitor and steer the cost evolution, operating plans, and budgets, identifying deviations early and establishing corrective actions to meet EBIT and revenue targets.
Risk & Governance Management: Manage Material Services risks and mitigation plans, formally representing the department in Program Governance reviews and escalating critical issues when necessary.
Drive Continuous Improvement: Support optimization projects (e.g., Optimum, Lean Services) to reduce cost factors and identify potential risks of non-compliance, acting always with the highest level of integrity.
Is your profile aligned to the following list of skills? Apply! We are looking forward to knowing you:
Education: Aeronautical / Industrial Engineering degree, Business Administration, or a related discipline.
Experience: Strong background (ideally 5+ years) in Project/Program Management, Supply Chain, Logistics, or Material Support within the aerospace or complex industrial sectors.
Soft skills: High adaptability to work on new topics, excellent communication and negotiation skills to interface with senior stakeholders, strong leadership, and capability to work in a networking mode.
Languages: Advanced level in English.
Technical knowledge: Proficiency in Project Management methodologies, financial/budget tracking, and tools related to Supply Chain/Material Operations (e.g., SAP or equivalent ERPs).
Valuable / Nice to have: Experience in Military Aircraft Programs (specifically LTA or MRTT perimeters), knowledge of Lean/Six Sigma methodologies, and compliance/risk management frameworks.
At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:
Vacation days plus additional days-off along the year.
Attractive salary.
Hybrid model of working when possible.
Collective transport service subject to working calendar/home location.
Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
On-site facilities (among others): free canteen, kindergarten, medical office.
Possibility to collaborate in different social and corporate social responsibility initiatives.
Excellent upskilling opportunities and great development prospects in a multicultural environ ment.
Option to access special rates in products & benefits.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Defence and Space SAU
Employment Type:
Permanent
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Experience Level:
Professional
Job Family:
Material Support & services <JF-CS-MS>
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
