Field Application Engineer (EMEA)

Knowledge Development for Plastic Optical Fiber
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa
Hace 6 días

Cualificaciones

Español
Marketing
Inglés
PCB
Máster

Descripción completa del empleo

Location

Madrid, Spain

Experience

>5 years

Education

BSc or MSc in Electronics or equivalent degree

Contract

Full-Time Regular

Compensation

To be negotiated

Description

Semiconductor supplier KD provides innovative high-speed optical networking for harsh environments. Making gigabit communications over fiber optics a reality, KD technology supplies multi Gb/s optical links for automotive, industrial, and home networks.

Founded in 2010 in Madrid, Spain, KD offers its cost-effective technology as either ASSP or IP (Intellectual Property) integrated in SoCs (System-on-Chips).

KD has about 80 employees, we are in full expansion due to the development of innovative products in the sector and the creation of a unique factory in Spain.

As a result, we are looking for a Support Engineer.

Please find below the responsibilities, profile, conditions and other details of the position:

Tasks & Responsibilities

These are your tasks:

Pre-sales support

You offer comprehensive information about our products designed for automotive or industrial applications and provide global project and design support, either remote or on-site, for automotive projects.
You create block diagrams, schematics, or any other technical documentation to assure the full understanding of project solutions and conduct product and solution tests at the in-house location (Madrid, Spain) to meet project requirements.
You will design evaluation boards using our devices for clients and demonstrations.
You take part in trade fairs, external trainings courses and represent the company in training courses in coordination with the marketing team.
You actively check and update the Automotive products and marcom material in the Madrid showroom to ensure successful customer demos.

Post-sales support

Offer remote troubleshooting for technical customer issues via phone or email, recording these instances in the relevant applications, and reporting technical issues to Field Application colleagues, R&D, and sales departments.

New product development support

Provide new product ideas, or product improvement suggestions to the marketing department.
Regularly update and maintain our technical knowledge base documentation, integrating insights garnered from project support, encompassing use cases, ECU design, and troubleshooting tips
Support tests for new developed products and maintain communication within other support and development departments.
Assist in the creation of product training material and product presentations.

What You Bring

Knowledge:

Education: BSc or MSc in Telecommunication or Electronics (with knowledge or experience in Telecommunication) Engineering or any equivalent education, ideally experience in wired or optical communications technologies.
Experience: A minimum of 5 years working within the electronics industry, engaged in tasks outlined previously, with experience in using electronics CAD tools (Altium, Spice, etc).
Know-how: Preferable knowledge in the areas of communications devices, ethernet networking at PHY (and/or switches) level and/or optical communications.

Tasks:

Hardware design of electronic boards: schematics, component selection, simulation and PCB layout
Systems to be developed include different kinds of boards for the ASICs developed in the company for commercial demonstration and evaluation boards.
Specification of the systems to develop and test procedures
Testing of the boards in the laboratory according to the defined procedures
Support clients in their bring-ups.

Skills:

Experience in EDA tools. Previous knowledge of Altium is welcomed
Experience in simulation with tools like LTSpice
Knowledge of high-speed analog and digital design, EMI/EMC and PDN design techniques
Experience with different communication protocols (Ethernet, SPI, I2C, SMI…)
Digital and analog design
Laboratory skills, including the ability to make small reworks during board bring-up/debug activity
Laboratory instruments: Multimeter, Power supply, Oscilloscope, VNA.
Interaction with the R&D team and other departments of the company.
Soft Skills: Your work approach is defined by Customer orientation, accountability, teamwork, consistency, autonomy, and a focus on achieving results. Strong communication skills and the ability to provide clear customer messages are essential.
Others: Proficient language skill in English is a must (All written documentation is in English).

What We Offer

With us you can expect:

Development and growth: we offer development and training opportunities in a fast-growing start-up company.
Financial stability: With us you receive performance-related pay, health insurance as well as other company benefits.
Work-life balance: A concern that is part of the company's culture. We offer the possibility of hybrid work and flexible working hours and the opportunity to work in a modern workplace in an excellent location in Madrid (Tres Cantos).
Working together: we are a friendly team with a shared passion for technology. We focus on building personal connections through team events and networking activities between teams.

Employment benefits:

Flexible working hours, intensive working hours on Fridays and the three summer months.
10 hours of telework per week.
Free Medical insurance for the employee and discounts for family members
English/Spanish classes free.
Ticket Restaurant option
Company social events.
Training plan and development opportunities

Employment conditions:

Indefinite full-time contract.
24 working days holiday.
Dynamic and collaborative work environment, with ambitious and innovative projects.
Flat hierarchies and open communication.
A very good working atmosphere with competent, motivated and friendly colleagues, open to the international level.
Location: Madrid (Tres Cantos).
Salary: To be negotiated based on candidate´s experience.

Interested in this position?

Join our team and help shape the future of optical networking.

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