At Grand Hyatt Barcelona, one of the city’s newest and most prestigious luxury hotels, we are looking for a qualified, passionate, and service‑oriented Spa Therapist to join our Oasis Spa team.
In this role, you will be responsible for delivering exceptional massage, facial, and body treatments, ensuring the highest standards of care, professionalism, and guest satisfaction.
This position is offered under a temporary medical leave replacement contract. If you are dedicated to well‑being, enjoy creating memorable guest experiences, and take pride in delivering personalized treatments, this is a great opportunity to grow your career within a world‑class hospitality brand.
As a Spa Therapist, you will act as an ambassador of the Hyatt brand, providing high‑quality spa treatments while creating a relaxing and welcoming environment for all guests.
This is an operational position with a rotating schedule, including shifts, weekends, and public holidays according to spa and hotel operational needs. You will work closely with the Spa team to ensure smooth daily operations and exceptional service delivery.
- Performing massage, facial, and body treatments in accordance with established standards and guest expectations
- Delivering all treatments based on current licensure and professional guidelines
- Assessing guest needs and identifying any contraindications prior to treatments
- Ensuring guest comfort and satisfaction throughout the entire service experience
- Maintaining the highest standards of hygiene, safety, and universal precautions
- Cleaning and disinfecting treatment rooms, tools, and equipment daily
- Maintaining excellent product knowledge and understanding ingredients and their benefits
- Recommending retail products and home care routines to guests
- Promoting additional treatments and spa services when appropriate
- Starting and finishing treatments on time, respecting scheduled appointments
- Keeping treatment rooms clean, organized, and prepared according to spa standards
- Recording client preferences, treatment notes, and maintaining guest history cards
- Informing management of product needs and stock shortages
- Attending team meetings and scheduled training sessions
- Reporting any incidents or guest concerns to management promptly
- Supporting overall spa operations and completing assigned side duties