Join us as a Customer Success Advisor.
In this junior-level position you will serve as the primary post-sale point of contact for clients and customers. You will be the trusted advisor to our customers to help them win in their business while maximizing their return on investment in Octave solutions.
Our Customer Success team in a key role to drive customer satisfaction through their success in achieving desired outcomes by use of Octave, leveraging their practical industry knowledge, business acumen, relationship management and broad understanding of Octave.
This is a great opportunity to grow into a role with collaborative drive change management and adoption activities with key Business Decision Makers, help reduce implementation risk, drive usage of existing solutions, identify opportunities for upsell/cross-sell and maintain established retention rates for both maintenance and SaaS renewals
