Location: Paris, France (Relocation offer)
Languages: French or English mandatory
Contract Type: Full-time permanent (CDI)
Salary: €39,000 to €45,000 gross annual (depending on experience)
As a Technical Event Supervisor, you will play a key role in the success of our events. You will oversee technical operations on-site, manage field teams, and deliver a first-class client experience in a fast-paced event and hospitality environment.
Operational Excellence: Ensure smooth event execution by providing fast, precise setup, operation, and teardown of advanced audiovisual equipment.
Troubleshooting: Rapidly diagnose and resolve technical issues as they arise on-site.
Safety & Compliance: Enforce all company safety and security policies. Report any HSE risks to the HSE Manager, Line Manager, or Project Manager.
Asset Protection: Safeguard equipment from theft and damage during handling and operation.
World-Class Service: Deliver exceptional service and consistently strive to exceed the expectations of both internal and external clients.
Communication: Maintain positive, professional relationships through clear and effective communication.
Team Collaboration: Partner with internal teams before and during events to ensure maximum client satisfaction.
Strategic Vision: Understand and cultivate strong working relationships between the venue/hotel, our teams, and the client.
Drive pre-event, live event, and post-event technical execution alongside operational team members.
Supervise and lead technicians on the floor during live events.
Mentoring: Coach, train, and upscale the technical skills of technical, sales, and operational team members as needed.
Talent Empowerment: Foster an environment that encourages technical and leadership growth among staff.
Assist the team in properly prepping, securing, storing, transporting, and maintaining equipment.
Conduct regular inventory checks and forecast future equipment needs.
Education: Bachelor's degree in Audiovisual Technology or an equivalent field is preferred.
Technical Experience: At least 4 years of experience in a specialized AV role.
Customer Service: 3 to 5 years of experience in customer service or hospitality is preferred.
Project Management: Proven experience managing multi-task projects or complex initiatives.
Communication: Ability to interact professionally and effectively with a diverse workforce, varied clientele, and senior executives.
Languages: French or English mandatory (spoken and written).
Technical & Operational: Advanced AV technology mastery, safety focus, operational rigor, and accountability.
Interpersonal Skills: Hospitality mindset, responsiveness, professionalism, and ability to manage complexity.
Leadership: Ability to inspire trust, drive accountability, and develop talent.
