We’re hiring a Value Engineer to guide public sector customers from first conversation to long-term success. You’ll help Sales win the right deals, design solutions that work in the real world, ensure customers reach value quickly, and spot opportunities to grow the relationship. This role is a prescriptive, opinionated authority on which AI use cases make both business & technical sense by developing an account thesis and tying back to outcomes.
At deepset, we’re on a mission to make custom AI solutions accessible to every organization. With Haystack, thousands of developers build advanced LLM applications every day, while our enterprise-ready AI Platform helps companies turn large language models into business value. We’re remote-first, flexible, and built on a culture of trust and ownership. You’ll collaborate with top-tier tech talent, tackle meaningful challenges, and help transform complex AI into solutions that are simple, powerful, and ready for the real world.
Lead early discovery to uncover goals, challenges, KPIs, and key stakeholders.
Sparring partner with Enterprise Sales on overall deal quality and expansion opportunity, focused on winning as a team.
Translate customer needs into clear technical and business solutions.
Build demos/POCs that prove value.
Ownership of AI risk management across data readiness, feasibility, evaluation rigor, adoption and value realisation.
Outline a plan that sets the customer up to win.
Drive the plan to “first value.”
Identify and execute on iterations without losing sight of key value metrics.
Coordinate customer and internal teams so projects stay on track.
Document architectures, runbooks, and train users so they can be self-sufficient.
Track usage, performance, and business outcomes.
Run check-ins/QBRs and help customers adopt the solution fully.
Resolve escalations and ensure issues don’t repeat.
Spot expansion opportunities based on usage, pain points, and roadmap fit.
Partner with Sales to build value cases and support forecasting.
Fluent German language skills
Software engineering background and significant experience in Sales Engineering, Consulting/Implementation
Practical Python skills for scripting and troubleshooting
Experience with AI/ML workflows (fine-tuning, data prep, model evaluation).
Strong understanding of modern architectures (APIs, integrations, IAM/security; bonus for Kubernetes/Terraform/SSO/VPC).
Ability to get hands-on with data, SQL, and light integrations.
Strong project leadership and communication, including executive-level storytelling.
Commercial awareness and a focus on measurable outcomes.
Remote-first setup with flexible hours & tech of your choice
30 days vacation + extra days for family sick leave
Competitive salary & stock options for every team member
Monthly sports & mental health support allowance with Oliva
Annual learning & development budget
Monthly team socials & in-person meetups
Dog-friendly Berlin HQ
About us
Founded in 2018, deepset builds open and enterprise-grade tools that help teams build AI with purpose. From Haystack, our open-source framework, to the Haystack Enterprise Platform, we give developers and organizations the building blocks to solve complex, high impact challenges with AI with full control, transparency, and sovereignty. Backed by GV and Balderton, we’re growing the world’s production AI community and customer base solving challenges too critical to get wrong.
Visit us to learn more: deepset Website | Haystack Website | GitHub | Linkedin | X deepset (Twitter) | X haystack (Twitter)
