- 2–3 years of experience in a similar Front Office supervisory or management role within a hotel environment, preferably in luxury hospitality.
- Strong leadership skills with the ability to motivate, coach, and develop teams.
- Excellent guest service, communication, and problem-solving abilities.
- Strong knowledge of reservation systems and Property Management Systems (PMS), particularly Opera Cloud.
- Good understanding of Front Office operations, guest relations, room inventory management, and hotel service standards.
- Proficiency in Microsoft Office applications.
- Fluent Spanish and a high level of English are required; additional languages are an asset.
- Flexibility to work different shifts, weekends, and public holidays according to operational needs.
- Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
- Passion for hospitality and creating memorable guest experiences.
At Hyatt, we care for people so they can be their best. Our values — Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing — guide how we work and how we care for our guests and colleagues every day.
Joining Hyatt means becoming part of a global family that celebrates diversity and encourages you to be your authentic self.
- Special Hyatt hotel rates for you, your family, and friends from day one.
- Discounts at hotel restaurants and bars.
- Employee restaurant offering nutritious and varied daily menus.
- Access to a wellbeing platform focused on mental health and personal growth.
- Continuous learning, development programs, and global career opportunities across Hyatt hotels worldwide.
With more than 1,150 hotels in over 70 countries, Hyatt is recognized globally as a Great Place to Work. Our teams are a mosaic of cultures, perspectives, and talents — and your contribution truly matters.
Join the Grand Hyatt Barcelona team and become your best version.
