Vodafone is building a trusted, compliant, and monetizable AI Agents ecosystem for SMEs and Corporate customers. The AI Product Manager owns the end-to-end strategy, design, governance, and in-life performance of agentic AI products, including voice agent delivered via Vodafone’s marketplace and managed services. You will drive agent supply (partner onboarding + curation) and customer adoption, ensuring agents are safe, compliant, high‑quality, and simple for SMEs to discover, buy, and scale.
The role spans multi-agent architecture, platform integrations (e.g. Gemini Enterprise, Copilot Studio), lifecycle governance, security & privacy, and commercialization, ensuring our customers can confidently discover, purchase, and scale AI agents that drive real outcomes
Strategic Context:
Why now: Traditional SaaS growth is plateauing; customers expect outcome-based, intelligent services. Agentic AI is reshaping how work gets done; customers expect outcome-based solutions that are secure, compliant, and easy to adopt.
Opportunity: Vodafone can become the preferred partner for curated, enterprise-ready agents with integrated billing, governance, and lifecycle management—especially for SMEs that need simplicity and trust.
Operating model: Operate in ambiguity, stand up new frameworks, run rapid pilots, and align cross-functional teams to take products from an innovation phase to BAU patterns to deploy in markets.
