As an IT M365 Expert, you are responsible for the design, development, and reliable operation of our cloud-based Modern Workplace environment built on Microsoft 365.
You ensure that employees have secure, efficient, and high-performing digital workplace solutions.
You collaborate closely with IT Security and Networking team.
What your work will consist of?
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Core Microsoft 365 Platform Ownership
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Operate, maintain, and optimize all core M365 workloads, with specialized mastery in Microsoft Teams, SharePoint Online, OneDrive for Business, Exchange Online, and Entra ID.
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Ensure continuous availability, performance, scalability, and reliability of the entire M365 ecosystem, including collaboration workloads and content services.
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Oversee tenant‑wide configuration, service health monitoring, adoption governance, and lifecycle management.
Microsoft Teams Expertise
Administer Microsoft Teams end-to-end:
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Team lifecycle, templates, naming conventions, expiration & archival
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Channel governance, granular permission models, and private/shared channels
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Teams meeting policies, voice configurations, Teams Rooms, and compliance recording
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Teams App governance: policies, app permission setups, third‑party integrations
Ensure seamless collaboration by configuring Teams- SharePoint integrations, inheritance models, and permissions alignment. (Aligned with your organization’s use of Teams as primary data workspace)
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Provide expert guidance in Teams-driven document management, versioning, secure sharing, and data classification.
SharePoint Online Expertise
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Architect, implement, and manage SharePoint Online site collections, hubs, information architectures, metadata structures, libraries, lists, and DLP-enforced collaboration policies.
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Oversee permission governance using Azure/Entra groups, role-based access, and scalable permission models. (Supports the defined model of RW/RO Azure Security Groups for SharePoint inheritance)
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Support organizational initiatives such as intranet evolution, content migration, data restructuring, and site administration for business units.
OneDrive for Business Expertise
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Govern OneDrive environments, including synchronization controls, sharing restrictions, storage policies, and user onboarding.
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Enable user adoption and transition away from legacy file servers, supporting organizational strategy to promote Teams + OneDrive modern data access models.
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Ensure secure sharing across internal/external collaboration scenarios.
Exchange Online (EOX) Ownership
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Full administrative control of mail flow, transport rules, connectors, accepted domains, compliance integrations, message tracing, and security configurations.
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Oversee hygiene controls (DKIM, DMARC, SPF), anti-phishing, and secure email routing.
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Lead mailbox provisioning, migration, hybrid coexistence, and associated governance.
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Compliance, Retention & Governance (Microsoft Purview)
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Design, implement, and enforce retention policies, retention labels, records management, and legal hold strategies across all M365 workloads.
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Maintain data lifecycle governance using Purview capabilities such as audit, eDiscovery, Insider Risk, communication compliance, and sensitivity labels.
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Ensure compliance with corporate, legal, and regulatory retention requirements, including defensible deletion and immutable record preservation.
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Collaborate with Legal, Data Protection, and Security teams to respond to audits and discovery requests.
Identity & Security (Entra ID + Zero Trust)
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Implement and maintain identity governance, including access reviews, entitlement management, identity lifecycle, and privileged identity management.
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Configure Conditional Access, MFA enforcement, Identity Protection, and secure collaboration policies.
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Contribute to Zero Trust strategy across identity, devices, applications, and data.
Modern Workplace Engineering & Automation
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Lead design, implementation, and enhancement of Modern Workplace standards, operational frameworks, and administrative automation.
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Develop automation solutions using PowerShell, Graph API, Power Platform, and workflow integrations.
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Evaluate, pilot, and deploy new Microsoft 365 features, ensuring proper change management, communication, and documentation.
Cross-Team Collaboration & Operational Support
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Support Service Desk and operational teams with deep-dive issue resolution, root-cause analysis, and best-practice guidance.
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Deliver training, workshops, user enablement content, and capability development for internal teams.
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Maintain close collaboration with IT Security, Networking, and Architecture teams to ensure a unified and secure digital environment.
Documentation, Standardization & Continuous Improvement
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Create and maintain comprehensive technical documentation, governance guidance, support runbooks, and user guides.
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Continuously identify areas for improvement in collaboration, compliance, automation, and overall M365 service maturity.
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Lead or participate in projects related to cloud transformation, collaboration modernization, and digital workplace optimization
Maintain IT assets inventory via ITAM practices.
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Ensure clear, consistent IT communication aligned with GDELS IT strategy.
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Use predefined templates and standards for announcements, outages, and updates.
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Promote inter-site collaboration and knowledge sharing across IT teams.
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Facilitate onboarding and training sessions for new users and technologies.
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Collaborate with security teams on vulnerability management and threat detection.
What is the profile required?
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Bachelor's degree in Computer Science, IT, or related field
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Minimum 5+ years of experience as a System Engineer with a focus on Microsoft M365.
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Good understanding of IT security, Zero Trust, and cloud governance.
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PowerShell scripting
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Experience with automation (PowerShell, Graph API).
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Excellent problem-solving and analytical skills
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Strong communication and collaboration skills
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IT certifications (Microsoft MS-102, SC-300, MD-102, AZ-104) and ITIL Foundation
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Ready to occasionally work late hours or on weekends for Patches/Updates/Rollouts
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Highly committed
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Advanced English written and spoken, Spanish and/or German is a plus
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Strong analytical and conceptual thinking.
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High degree of initiative and responsibility.
What do we offer?
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Be part of a large international group, a leader in the defense sector.
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Participate in major national and international projects.
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Join a highly qualified team where you can develop a solid professional career.
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Excellent working environment in a proactive and collaborative setting.
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Competitive salary.
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Flexible compensation package, with benefits such as childcare, transportation, or training.
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Continuous working hours and flexible scheduling.
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Hybrid remote working model.
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Opportunity to travel and geographic mobility.