Key Responsibilities:
Journey & Automation Orchestration, monitor and maintain workflows built inside Journey Builder and Automation Studio, including multi-org connector setups.
Designing, developing, and supporting enterprise-scale customer engagement solutions using Salesforce Marketing Cloud (SFMC) across multiple international markets.
Collaborate in the maintenance of Integrations between Salesforce Marketing Cloud, CDP, Data Cloud, and other source systems.
Security, Privacy & Compliance tasks, ensure compliance with PDPA / GDPR / regional privacy laws and deep knowledge in Consent & Preference management.
Documentation accountability, create and maintain implementation documentation.
Perform impact assessments.
Incident resolution and monitoring.
Collaborate with System Lead, developers and leadership in coordinating tasks to ensure quality and sustainable delivery.
Required Skills:
Relevant Salesforce certifications (Marketing Cloud Developer, Consultant, or Administrator)
Knowledge in database management system like PostgreSQL will be added value.
Business analysis, system design and requirement specification, project coordination and system integration.
Knowledge of DevOps tools like Git, Jenkins, and JIRA.
Customer oriented with excellent communication skills both written & verbal.
Autonomous approach to their tasks with a strong sense of ownership.
Professional level English speaker.
Required Qualifications:
Experience: 5+ years of recent experience in Salesforce solution delivery, with a deep specialization in Marketing Cloud, must have System Integration experience and System Migration experiences would be a plus.
Technical Mastery: Expert-level proficiency in SFMC modules, including Email Studio, Mobile Studio, Cloud Pages, and Microsites.
Database Knowledge: Strong knowledge in data modeling, data lifecycle & governance such as data retention strategies, data archiving approaches, data ownership & stewardship, data traceability, and data integration knowledge such as source of truth concept, batch vs real time data integration, duplication, and synchronization risk.
Education: Bachelor's degree from an accredited university.
Methodology: Strong background in Agile delivery and Product Development Lifecycle.
What do We offer
Permanent contract.
Flexible Schedule. We make it easy. Balance your professional and personal life.
Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
Home Office.
Flexible retribution (public transport ticket, Ticket restaurant, …).
Health insurance.
OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
