The Clinical Education Manager EMEA, GP is responsible for designing, delivering, and optimizing high‑impact clinical education programs for General Practitioners across EMEA, with a strong focus on digital dentistry workflows, restorative workflows, CAD/CAM solutions, and lab–clinic integration.
This role acts as a subject‑matter expert in digital restorative dentistry, supporting adoption of digital workflows through evidence‑based education, hands‑on training, and strategic alignment with business objectives. The role works cross‑functionally with Clinical, Marketing, Sales, and Product teams to ensure education programs drive clinical excellence, workflow efficiency, and measurable business outcomes.
1. Clinical Education Strategy & Program Development
- Design, execute, and continuously optimize EMEA‑wide GP education programs focused on:
- Digital dentistry and restorative workflows
- CAD/CAM and lab‑clinic integration
- iTero‑based restorative and digital workflows
- Develop blended learning pathways (online, hybrid, and face‑to‑face) including lectures, workshops, and hands‑on courses.
- Ensure education programs are aligned with business objectives, regional strategies, and product roadmaps.
- Define and manage content localization and market prioritization strategies, balancing clinical impact, budget constraints, and regional capabilities across EMEA.
- Define KPIs and success metrics to assess learning effectiveness, adoption impact, and ROI of education programs.
2. Digital Dentistry & Workflow Expertise
- Act as a clinical reference for digital restorative workflows across GP and lab environments.
- Deliver education on end‑to‑end digital workflows, from scanning and planning to restorative execution.
- Leverage lab technician background and CAD/CAM expertise to bridge clinic–lab collaboration and workflow optimization.
- Support internal and external stakeholders with clinical and workflow expertise related to digital dentistry solutions.
3. Education Delivery & Didactics
- Deliver high‑quality online and face‑to‑face training, including lectures, workshops, and interactive sessions.
- Apply modern pedagogic principles and learning methodologies to maximize engagement and knowledge retention.
- Design education with clear learning objectives and outcome assessment.
- Evaluate learning outcomes using structured feedback, performance indicators, and post‑training impact analysis.
4. Speaker, KOL & Stakeholder Management
- Lead Train‑the‑Trainer (TTT) initiatives to ensure consistency, quality, and scalability of education delivery.
- Build and maintain strong relationships with internal stakeholders (Clinical, Marketing, Sales, Product) to ensure aligned messaging and execution.
- Act as a coach and mentor for speakers and stakeholders, supporting continuous improvement in education delivery.
5. Data, Evidence & Performance Management
- Critically read, interpret, and apply clinical evidence to ensure scientific accuracy and credibility of all educational content.
- Analyze business and education performance data to guide decision‑making and program optimization.
- Track and report on KPIs and performance metrics, including participation, satisfaction, learning outcomes, and adoption impact.
- Ensure education investments are results‑driven and data‑informed.
6. Project Management
- Collaborate with GP Edu Manager to work on education projects, including planning, execution, evaluation, and continuous improvement.
- Coordinate multiple initiatives simultaneously while meeting timelines and quality standards.
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6-10 years of professional experience, including at least 4 years’ experience working in an education, product specialist or clinical specialist role
- Experience in Medical Education field and/or DDS degree or equivalent.
- Lab Technician or GP resto background with strong exposure to iTero‑based restorative and digital workflows.
- Proven experience in:
- Digital dentistry and restorative workflows
- CAD/CAM solutions
- Lab and clinical environments
- Demonstrated experience delivering clinical education for GPs, including online and face‑to‑face formats.
- Strong didactical, pedagogic, and presentation skills, with the ability to engage diverse audiences.
- Experience in project and stakeholder management within a matrix organization.
- Ability to interpret clinical evidence and business data to support education strategy and decisions.
- Experience aligning education programs with business objectives and KPI tracking.
- Results‑driven mindset with strong performance orientation.
Skills & Competencies
- Strong presentation and facilitation skills
- Coaching and mentoring skills (speakers, KOLs, internal stakeholders)
- Excellent communication and influencing abilities
- Analytical mindset with focus on outcomes and impact
- Digital proficiency with tools such as Zoom, Microsoft Teams, Microsoft Office, and Power BI
- Ability to work independently in a regional, cross‑functional environment
- Fluent English (mandatory)
- Additional European languages are a strong plus
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
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Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
