Palma Heritage Properties is a trusted real estate company specializing in residential and investment properties. We are committed to providing exceptional service, building long-term client relationships, and helping buyers, sellers, and investors achieve their real estate goals through personalized guidance and professional expertise.
We are currently seeking a Client Relations Manager to strengthen client relationships, ensure outstanding customer satisfaction, and support the continued growth of our business.
Job Responsibilities
- Build and maintain strong relationships with new and existing clients
- Serve as the primary point of contact throughout the client journey
- Respond to client inquiries and provide timely, professional support
- Coordinate communication between clients, sales representatives, and internal teams
- Ensure a high level of customer satisfaction and resolve client concerns
- Maintain accurate client records using CRM systems
- Assist with client onboarding and follow-up communications
- Identify opportunities to improve the overall customer experience
- Support business development through relationship management and referrals
- Prepare client reports and maintain documentation as needed
Qualifications
- Previous experience in client relations, customer service, account management, or a similar role
- Experience in the real estate industry is preferred
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Professional, customer-focused attitude
- Ability to manage multiple priorities in a fast-paced environment
- Experience with CRM software and Microsoft Office is an asset
- Ability to work independently and collaboratively
Sueldo: 33,50€-37,50€ la hora
Ubicación del trabajo: Empleo presencial
