At IFF, we work tirelessly to discover flavors and fragrances that inspire customers and delight consumers. Passionate, creative, empowered and expert, we are constantly looking for new challenges and developing new-to-world solutions that answer them. Together, we will #DoMoreGood for people and planet.
As an Account Manager you will be responsible for a number of important Fine Fragrance accounts for the assigned sales budget set by the Regional Management, with the opportunity to work remotely one day per week.
You will be accountable for driving sustainable profitable sales and market share growth by identifying the customer needs & opportunities, establishing solid customer relationship, leading and coordinating IFF activities and promoting relevant IFF fragrance solutions aligned with corporate strategy.
This position is based in Barcelona, Spain and reports into the Spain sales direction.
YOUR RESPONSIBILITIES
- Develop and maintain sustainable relationships with internal and external customers
- Prepare account plan and report relevant market information
- Achieve profitable sales growth with the customer
- Ensure financial targets are met and business performance is constantly monitored and reported
- Collaborate with internal departments to explore innovations and new concepts related to customers’ products and on-going projects
- Monitor market development in terms of competitors, products, and trends
- Partner with operation team to ensure customer satisfaction in terms of service, quality, and supply
- Overall manage the relationships between the different functions from the customer and IFF
- Provide (on time) all information necessary all matters relating to the service of the accounts. This includes:
- Presentations to customer
- Arranging customer visits/workshops
- Keeping the customer up to date at all times
- Responsible for the project pipeline and the accurate and timely use and maintenance of all information entered the project management system
- Develop account plans for the most important accounts
