The Underwriting Process Analyst in EMEA Underwriting Center plays a pivotal role in driving process optimization across all countries and lines of business managed at the Underwriting Center. The position entails conducting in-depth analyses of underwriting processes for policies managed and renewed across multiple countries and lines of business, identifying inefficiencies, and promoting standardization and best practices.
The role holder collaborates closely with underwriting teams, operations, and regional stakeholders to streamline workflows and enhance operational efficiency.
The position will report to the Underwriting Operations Manager of the EMEA Underwriting Centre.
Main Responsibilities:
- Process Analysis and Evaluation: conduct comprehensive assessments of underwriting processes across various countries and lines of business, identifying bottlenecks, inefficiencies, deviations from standard processes, and areas for improvement.
- Standardization and Best Practices: develop and implement standardized procedures and workflows to ensure consistent and efficient underwriting operations across all countries and lines of business at the Underwriting Center.
- Data-Driven Insights: Utilize data analytics to identify trends, patterns, and performance metrics related to underwriting processes. Provide actionable insights to stakeholders for process improvement.
- Cross-Functional Collaboration: work closely with underwriting, operations, IT teams across different countries to ensure alignment of processes and procedures. Foster strong relationships with regional stakeholders to facilitate change management and process harmonization.
- Continuous Improvement: Implement continuous improvement methodologies to optimize processes and eliminate waste. Track and monitor the impact of process changes on overall underwriting efficiency and quality.
- Documentation and Reporting: create detailed process maps, workflows, and documentation to support standardization efforts. Prepare reports and presentations for senior management on key findings and improvement initiatives.
Requirements:
Hard skills:
- Strong data analysis and interpretation skills
- Proficiency in using data analytics tools and software
- Understanding of underwriting processes and procedures
- Knowledge of insurance industry regulations and guidelines
- Excellent project management skills
- Advanced Excel skills for data analysis and reporting
- Ability to create detailed process maps and workflows
Soft skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and critical thinking abilities
- Collaborative and team-oriented mindset
- Strong analytical and decision-making skills
- Ability to build and maintain relationships with stakeholders
- Attention to detail and accuracy in work
- Flexibility and adaptability in a fast-paced environment
- Ability to effectively manage and prioritize tasks
- Strong organizational and time management skills
- Change management and process improvement mindset
What we offer in return:
- 30 days+ of vacation a year
- 2 days working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Private medical insurance
- Life and accident insurance
- Meal allowance
- Pension plan
- Stock purchase plan
- Flexible compensation scheme
- Gympass
- Employee assistance program
- Comprehensive Learning & Development offer
Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive
Diversity & Inclusion
At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for positions with Chubb Spain must be legally authorized to work in Spain.