About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.
About the role:
Four Seasons Hotel Madrid is seeking a passionate Lead Host/ess to joint the team!Reporting to the Assistant Managers and the Restaurant Manager, the Lead Host/ess is an essential member of the Dani Brasserie team which is dedicated to providing exceptional quality and service to our guests, while supervising and training the Hostess team.
Has the ability to provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
Supports the Restaurant Managers in the onboarding, training, and continuous development of the Hostess team, ensuring all team members consistently follow Four Seasons standards and procedures.
Experience: One to two years’ previous experience in Food & Beverage, experience in leadership positions is a plus.
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
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Competitive Salary, wages, and a comprehensive benefits package.
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Excellent Training and Development opportunities.
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Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program).
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Complimentary Dry Cleaning for Employee Uniforms.
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50 natural days of vacation, and the day of the birthday free.
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Complimentary Private Health insurance.
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Complimentary Employee Meals.
This is a full-time position.
This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.
