Company description
EFT-Systems GmbH works in the exciting and growing market of renewable energies. The growing team at EFT-Systems has set itself the goal of offering the best technical support for BYD energy storage systems that are being looked after.
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Tasks:
- Technical customer service for customers (by phone / email)
- Analysis and identification of error patterns
- Technically competent support for commissioning and ongoing operation of the energy storage system
- Independent processing of tickets through to finding the solution (including independent ordering of spare parts, if necessary)
- delivering trainings to installers (e.g webinar)
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Profile:
- Previous experience in customer service or in electrotechnical area is valued
- A general understadning of (electro-)technical topics (e.g voltage, current, cabling)
- Good communication skills, positive attitude, team spirit and quality awareness
- Very good knowledge of German (the language must be understood safely, even with technical topics and in some cases a strong dialect)
- Good knowledge of English (or other languages) is an advantage
- Working model: working from home (home office)
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Perspective:
- Interesting tasks in a committed team and a company that is constantly developing with the young and growing market of renewable energies
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If possible, please send your CV in English or German. Please indicate your salary expectation per year when applying.
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Interested? --> We are looking forward to your application!
Job Type: Full-time
Application Question(s):
- Please indicate your salary expectation gross per year
Language:
- German (Required)
- English (Preferred)
Work Location: Remote
