Conference Concierge Trainee Internship Grand Hyatt Barcelona
Ready to be the face behind the magic of world-class events?
Step into the fast-paced, detail-driven world of Meetings & Events at Grand Hyatt Barcelona, a 5-star Grand Luxury hotel where elegance meets efficiency. We’re looking for a Conference Concierge Trainee to join our team from September—someone organized, people-focused, and ready to make every guest experience flawless.
As part of our Events & Banqueting team, you'll be the link between our clients and operations—ensuring that every meeting, incentive, conference, or gala goes off without a hitch. From guest interaction to on-the-ground logistics, you’ll be at the heart of it all.
What You’ll Do:
Be the main on-site contact for meeting planners and event organizers
Coordinate event logistics with all relevant departments (banqueting, kitchen, AV, housekeeping)
Support the setup and breakdown of meeting spaces according to client specifications
Ensure service runs smoothly and all client requests are addressed in real time
Assist with signage, materials, and documentation for events
Maintain event documentation and daily reports for internal communication
Deliver top-tier guest service with a warm, solution-oriented approach
Represent the Grand Hyatt brand with professionalism and personality
Who You Are:
A current university student (preferably studying Hospitality, Events, or Tourism)
Available to start in September for a 6-month internship
Fluent in Spanish and English
Organized, detail-oriented, and calm under pressure
A confident communicator who thrives in guest-facing roles
Proactive, flexible, and comfortable multitasking in a fast-paced environment
Willing to work flexible hours, including evenings and weekends
Able to sign a university internship agreement
Legally authorized to work in Spain or enrolled in an EU internship program
What You’ll Get:
€500 net/month internship stipend
12 complimentary nights at Hyatt hotels worldwide
Personalized learning path and access to Hyatt’s global training resources
Free Headspace subscription for mindfulness and well-being
Daily staff meals during working hours
6 vacation days during the internship period
Mentorship, real-world experience, and exposure to luxury hospitality at its best