Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.
Die Position
As a ServiceNow IRM Solutions Engineer, you drive the successful delivery and evolution of Roche’s Information Risk Management capabilities on the ServiceNow platform.
You combine product ownership, strong ServiceNow expertise, and hands-on delivery capability to ensure scalable and compliant solutions supporting Governance, Risk& Compliance (GRC), Third-Party Risk Management (TPRM), and Privacy.
In this role, you translate business, security, privacy, and regulatory requirements into clear and implementable user stories, enabling engineering teams to deliver efficiently and with clarity. You own the delivery backlog and ensure alignment with the product roadmap, enterprise architecture, and strategic priorities.
Beyond backlog ownership, you actively support delivery when needed — contributing to analysis, configuration, testing, troubleshooting, and solution validation to ensure successful and high-quality outcomes.
Your goal is to ensure that ServiceNow capabilities supporting information risk, third-party risk, and privacy management are delivered in a scalable, reliable, and compliant way, enabling Roche to manage information risks effectively across the enterprise.
Description of the area
Job Responsibilities
- Strategic Backlog Management: Own and refine the ServiceNow IRM, GRC, TPRM, and Privacy backlogs, ensuring a prioritized pipeline of work that aligns with the product roadmap and business value.
- Architectural Guidance: Interpret solution and process architectures to guide delivery, ensuring all configurations and integrations align with ServiceNow platform best practices.
- Requirements Engineering: Translate complex business, regulatory, and security requirements into clear, actionableuser stories with well-definedacceptance criteria.
- Transparent Delivery: Maintain visibility into progress, dependencies, and risks, while balancing team capacity and business urgency
- Cross-Functional Alignment: Bridge the gap betweenITIL-based processes, cybersecurity governance, and technical implementation to ensure a cohesive risk management ecosystem.
Qualifications
Education / Experience
- Bachelor’s or advanced degree inInformation Technology, Engineering, Computer Science, or a related discipline.
- 5+ years of experience in technical product ownership, product/service management, technical analysis, or delivery leadership.
- 5+ years of hands-on experience in software delivery and ServiceNow platform implementation.
- Demonstrated experience translating complex business or regulatory requirements into implementable technical work items.
- Experience working in Agile delivery environments with backlog ownership and roadmap alignment.
- Experience working with ServiceNow IRM, GRC, Risk Management, TPRM, or Privacy Management modules.
- Experience working in regulated industries (pharmaceutical, biotechnology, healthcare, or similar) is a plus.
Technical Skills
- Strong knowledge of ServiceNow IRM, GRC, TPRM, and Privacy Management capabilities.
- Understanding of ServiceNow platform architecture, configuration, and integration patterns.
- Familiarity with information risk management, cybersecurity governance, and privacy risk management practices.
- Understanding of ITIL-based processes in enterprise environments.
- Experience supporting regulated IT environments and system validation activities is a plus.
- Strong understanding of software delivery methodologies and backlog management practices.
- Ability to interpret solution, information, and process architecture to guide delivery.
Additional Qualifications
- Demonstrates servant leadership and VACC behaviors, fostering collaboration and delivery excellence.
- Ability to coordinate cross-functional teams and drive delivery outcomes.
- Strong communication and stakeholder management skills.
- Ability to navigate complexity, manage ambiguity, and drive clarity in delivery.
- Enterprise mindset with the ability to break down silos and align teams around shared objectives.
- Demonstrates intellectual curiosity, integrity, and a passion for innovation.
Wer wir sind
Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.
Gemeinsam können wir eine gesündere Zukunft gestalten.
Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.
