We are looking for an experienced UX Designer to join strategic digital transformation initiatives focused on travel assistance and medical provider services. You will play a key role in designing user-centered experiences for provider portals, geotracking solutions, and operational platforms, collaborating closely with Product, IT, and business stakeholders.
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Lead end-to-end UX design initiatives for complex digital products.
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Conduct user research, usability testing, and insight synthesis.
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Create personas, user journeys, user flows, wireframes, and prototypes.
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Design high-fidelity interfaces and interactive experiences in Figma.
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Collaborate with Product Managers, Developers, and stakeholders throughout the design lifecycle.
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Promote accessibility and inclusive design standards.
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Present design recommendations and influence product decisions based on user needs.
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Contribute to iterative design improvements within Agile environments.
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Enhancement of a Medical Provider Portal for Travel Services.
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Geotracking solution for towing services (Truck Pilot).
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Go&Assist provider mission management.
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Document upload workflows.
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Quotation handling and related user journeys.
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4 to 7+ years of hands-on UX Design experience.
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Proven experience leading complex design projects from concept to delivery.
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Experience working with cross-functional teams.
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Strong portfolio showcasing user-centered design solutions.
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Experience conducting user research and usability testing.
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Experience working in Agile environments.
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Experience collaborating with distributed or remote teams.
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Expertise with Figma, Adobe XD, Sketch, or equivalent design tools.
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Strong knowledge of UX methodologies and best practices.
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Ability to create wireframes, prototypes, and high-fidelity designs.
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Knowledge of accessibility standards (WCAG) and inclusive design.
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Basic understanding of HTML, CSS, and JavaScript is a plus.
Interested in learning more? We'd love to hear from you. Reach out and let's schedule a conversation to discuss the opportunity.
