Job Mission
As a Senior Collector, you will be part of our global finance team and play a key role in supporting collection activities for customers across the United States and Canada. In this position, you will be responsible for driving the timely recovery of outstanding receivables, maintaining precise and up-to-date records, and building strong, collaborative relationships with customers — all contributing directly to PPG's overall financial health and performance.
This position is in Rubí, Spain, and operates on a fully onsite model. To align with the North American market, working hours are scheduled from 14:00 to 23:00 CET, Monday through Friday.
Key Responsibilities
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Review open accounts and initiate collection efforts
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Conduct outbound calls and emails to recover overdue payments
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Meet monthly call and notation targets
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Process payments and update records accurately
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Maintain organized and up-to-date collection files
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Follow up on payment arrangements using the treatment schedule
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Build and maintain positive relationships with customers
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Help the USCA collection team where needed (training, provide solutions to collection issues)
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Back up for the Team’s Coordinator
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Provide back up for other team members if needed
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Actively participate in Collection projects
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Handle complex accounts
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Execute credit activities according to the local processes
Requirements
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Native English speaker
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Bachelor’s degree in Finance, Accounting, or Business-related field
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At least 2 years of experience in credit and collections
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Strong communication, problem-solving, and analytical skills
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Effective business writing and professional communication
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Detail-oriented and organized
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Experience with Oracle and SAP, open to other systems
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Experience with collection projects
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Experience training peers
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Achieved all KPI’s as collector
About us:
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.
The PPG Way 2030
We are customer champions
Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.
We act with purpose and speed
Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.
We are excellent operators
Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.
We compete to win
Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.
We are PPG proud
Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.
At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.
If you need an adjustment due to a disability, please email [email protected].
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
