Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.
Die Position
We are seeking a skilled and motivated Technical Scrum Master to support the delivery and continuous improvement of complex technology services and products within an enterprise environment.
The successful candidate will combine strong Scrum Master capabilities with solid technical understanding, enabling effective delivery across cross-functional teams including engineering, business analysis, testing, architecture, infrastructure, and operations. This role focuses on agile delivery excellence, dependency management, stakeholder alignment, and continuous improvement in technically complex landscapes.
Key Responsibilities
Agile Delivery Leadership
- Facilitate Scrum ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
- Coach teams on Agile and Scrum principles, fostering accountability, collaboration, transparency, and continuous improvement.
- Support teams in delivering high-quality outcomes aligned with business priorities and roadmap commitments.
- Promote predictable delivery through effective planning, estimation, and capacity management.
Technical Delivery Coordination
- Work closely with developers, testers, architects, analysts, product owners, and support teams to coordinate delivery across technical workstreams.
- Understand technical dependencies across applications, APIs, integrations, cloud platforms, and enterprise systems.
- Help teams manage blockers, risks, release readiness, and cross-team dependencies.
- Support delivery of infrastructure, integration, CIAM, platform, and application initiatives where required.
Stakeholder Management and Governance
- Communicate progress, risks, impediments, milestones, and delivery options to technical and business stakeholders.
- Prepare concise status reporting, dashboards, and governance materials.
- Facilitate alignment between product, engineering, operations, security, and business functions.
- Drive action tracking and decision follow-up across multiple stakeholder groups.
Operational and Service Management Alignment
- Coordinate with support and operational teams to ensure smooth releases and post-deployment readiness.
- Support change, release, incident, and problem management processes where applicable.
- Help ensure delivery aligns with enterprise controls, documentation, and audit expectations.
- Promote DevOps and operational ownership mindsets across teams.
Continuous Improvement
- Identify delivery inefficiencies, recurring blockers, and improvement opportunities.
- Use metrics such as velocity, lead time, cycle time, defects, and predictability to improve team performance.
- Foster a culture of learning, accountability, and engineering excellence.
- Support scaling Agile practices across multiple teams where relevant.
Qualifications
Education
- Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field. Equivalent practical experience is also valued.
Experience
- Proven experience as a Scrum Master, Technical Scrum Master, Agile Delivery Lead, or similar role.
- Experience working with software engineering, testing, infrastructure, integration, or digital product teams.
- Experience operating in complex enterprise environments with multiple stakeholders and dependencies.
- Experience in regulated industries such as healthcare, life sciences, finance, or similar sectors is highly valued.
Technical Skills
- Strong understanding of Agile frameworks including Scrum, Kanban, and scaled delivery models.
- Good technical understanding of software delivery lifecycle, APIs, integrations, cloud environments, and enterprise platforms.
- Familiarity with CI/CD concepts, DevOps practices, release management, and operational support models.
- Experience with delivery tools such as Jira, Confluence, Azure DevOps, or equivalent.
- Experience using dashboards, reporting, metrics, and planning tools.
- Familiarity with enterprise service management processes and tooling such as ServiceNow is an advantage.
Soft Skills
- Strong facilitation and coaching capabilities.
- Excellent communication and stakeholder management skills.
- Strong organizational and prioritization abilities.
- Structured, proactive, and delivery-oriented mindset.
- Ability to challenge constructively and remove blockers effectively.
- Ability to work independently and across cross-functional teams.
Preferred Qualifications
- Experience in regulated industries such as healthcare, life sciences, finance, or similar sectors.
- Nice to have experience with GxP processes and Computer System Validation (CSV) frameworks.
- Nice to have familiarity with ITIL processes and service management practices.
- Nice to have hands-on experience working with ServiceNow.
- Experience supporting technical teams working with SAP Customer Data Cloud (SAP CDC), integration platforms, cloud services, or similar enterprise technologies.
- Scrum certifications such as PSM, CSM, SAFe Scrum Master, or equivalent are an advantage.
- Experience with Agile / Scrum delivery environments across multiple teams.
Wer wir sind
Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.
Gemeinsam können wir eine gesündere Zukunft gestalten.
Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.
