20 publicaciones de empleo destacadas de events assistant en barcelona barcelona provincia (¡Están contratando!)

Front Office Agent
Mandarin Oriental Hotel Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Servicio al cliente
- Inglés
7d
Games Assistant Intern
ALEA —Barcelona, Barcelona provincia
- Festivos
- Trabajo híbrido
- Inglés
Solicitud rápida
Front Office Agent
Mandarin Oriental —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Servicio al cliente
- Inglés
7d
Front Desk & Administrative Assistant
Fundació Privada Quiropràctica —Barcelona, Barcelona provincia
- De 15.000 € a 16.000 € al año
- Media jornada
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Management Assistant
Motherson —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
Executive Assistant
Novanta —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
Events Administrative & Operations Assistant - DACH
FeverUp —Barcelona, Barcelona provincia
- Turno de 8 horas
- Teletrabajo
- Inglés
Solicitud rápida
Executive Assistant to CCO and Reginal CEO
DHL —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
FRONT DESK & ADMINISTRATIVE
Fundació Privada Quiropràctica —Barcelona, Barcelona provincia
- De 1.250 € a 1.450 € al mes
- Media jornada
- Español
- Servicio al cliente
- Inglés
Audiovisual & AI Content Specialist, Barcelona
GFR Technologies SE —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Seguro de vida
- Programa de recomendación
Social Media Intern
eDreams ODIGEO —Barcelona, Barcelona provincia
- Inglés
- Oficina
- Inteligencia artificial
Accommodation Sales Contractor-Spanish and Portuguese Speaker (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
AI Adoption Partner
eDreams ODIGEO —Barcelona, Barcelona provincia
- Informática
- Oficina
- Machine learning
Support Agent - Global
FeverUp —Barcelona, Barcelona provincia
- Turno de 8 horas
- Teletrabajo
- Español
- Inglés
Solicitud rápida
CX Training Lead (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Inteligencia artificial
- Liderazgo
Talent Management Partner – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Google Suite
- Inglés
CX Documentation and Translation Executive (English & Portuguese) – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Word
- Inglés
- Oficina
Executive Assistant to CEO (1-Year Parental Leave Cover)
Lokalise —Barcelona, Barcelona provincia
- Teletrabajo
- Experiencia administrativa
- Liderazgo
Solicitud rápida
10d
Prime Partnerships Internship – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Excel
- Investigación
B2B Operations Assistant
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Solicitud rápida

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Front Office Agent

Mandarin Oriental Hotel Group -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Contrato indefinido | Jornada completa
Hace 7 días

Cualificaciones

Español
Servicio al cliente
Inglés
Máster
Experiencia administrativa
Bachillerato
Captura de datos

Descripción completa del empleo

Mandarin Oriental, Barcelona is looking for a Front Office Agent to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, offering legendary service and exceptional experiences to our guests.

About the job

Based at Mandarin Oriental, Barcelona within the Front Office Department, the Front Office Agent is responsible for delivering exceptional guest service throughout the guest journey, ensuring smooth arrival and departure experiences while maintaining the highest standards of luxury hospitality. The Front Office Agent reports to the Front Office Manager / Assistant Front Office Manager.

As a Front Office Agent, you will be responsible for the following duties:

Welcome guests warmly and professionally upon arrival and assist with check-in and check-out procedures.
Manage reservations, including making, confirming, and modifying bookings.
Answer telephone calls, handle guest inquiries, and provide information about hotel services and local attractions.
Respond to guest requests and resolve concerns efficiently, escalating issues to management when necessary.
Process payments, maintain accurate billing records, and handle cash and credit card transactions.
Maintain a clean, organized, and professional front desk environment at all times.
Coordinate with Housekeeping, Concierge, Guest Relations, Engineering, and other departments to ensure a seamless guest experience.
Support administrative tasks including data entry, guest profile updates, and record keeping.
Ensure compliance with hotel policies, procedures, and brand standards.
Anticipate guest needs and create memorable experiences that reflect the Mandarin Oriental philosophy of service excellence.

As a Front Office Agent, we expect from you:

Previous experience in a customer service role, preferably within a luxury hotel or front office environment.
High school diploma or equivalent; studies in Hospitality Management or a related field are highly valued.
Excellent verbal and written communication skills in English; Spanish is highly desirable. Additional languages are an advantage.
Strong interpersonal and problem-solving abilities.
Excellent hotel product knowledge and guest service orientation.
Highly responsible, professional, and reliable.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Strong attention to detail and accuracy in handling reservations, billing, and guest information.
Flexibility to work rotating shifts, including evenings, nights, weekends, and public holidays.
Ability to work cohesively as part of a multicultural team.
Ability to focus attention on guest needs while remaining calm, courteous, and professional at all times.
A positive attitude and passion for delivering exceptional guest experiences.

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow continuously.
MOstay. Enjoy complimentary stays and attractive rates at Mandarin Oriental properties around the world.
Health & Colleague Wellness. Your wellbeing matters to us, and we offer a variety of health and wellness programmes globally.

Benefits

We have a Canteen with a different menu every week, so you can enjoy meals during your shift.
Access to our online learning platform with a wide variety of courses.
Cleaned and ironed uniforms provided by our Laundry team.
A young, fun, and multicultural working environment.
Complimentary stays and special staff rates.
Complimentary tea and coffee in our colleague areas.
Be part of a company with worldwide recognition.
Join a team with a passion for luxury hospitality.
Electric kick scooter and bike parking facilities.
Staff parties and team-building events throughout the year.
Career growth and international mobility opportunities within the Group.
Complimentary weekly physiotherapy sessions.
Enjoy your birthday off to celebrate with your loved ones.

Mandarin Oriental is a company that promotes equal opportunities in employment. We highly appreciate the uniqueness of each individual and are committed to ensuring equal opportunities for all while creating an inclusive and respectful work environment.

We’re Fans. Are you?

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About the job

As a Front Office Agent, you will be responsible for the following duties:

As a Front Office Agent, we expect from you:

Our commitment to you

Benefits

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