20 publicaciones de empleo destacadas en software engineer / technical support (¡Están contratando!)

Technical Support Engineer
osapiens —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Azure
- DevOps
Solicitud rápida
Operations Software Engineer
FMIT Group —Málaga, Málaga provincia
- Trabajo híbrido
- Informática
- Inglés
- Grado
Solicitud rápida
System & Software Quality Engineer
Valeo —Martos, Jaén provincia
- Jornada completa
- Inglés
- Máster
5d
Cloud Support Engineer
Remote Woman —En remoto
- Turno de 8 horas
- Teletrabajo
- DevOps
- Scripting
- Linux
Solicitud rápida
IT Support Engineer EMEA
Straumann Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Sistema operativo Windows
Level 2 Support & Maintenance Engineer
TIGLOO —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Sistema operativo Windows
- IT
Solicitud rápida
3h
Customer Solutions Engineer
Atmen Solutions GmbH —Madrid, Madrid provincia
- De 40.000 € a 90.000 € al año
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
Junior Hardware Engineer
Hubbell Incorporated —Bilbao, Vizcaya provincia
- Informática
- C++
- Grado
6d
Frontend Software Engineer (Junior)
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- JavaScript
- APIs
- HTML
- Seguro dental
8d
Senior Software Engineer (Backend)
cloudpay —En remoto
- Jornada completa
- Teletrabajo
- Java
- Desarrollo de software
- Programa de recomendación
1d
Java software engineer for a space project
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Java
- Scripting
- Linux
- Seguro dental
Software Quality Assurance Engineer
Straumann Group —La Moraleja, Madrid provincia
- Jornada completa
- Azure
- DevOps
- Inglés
7d
Intern, Application Support Engineer I
Flywire —Valencia, Valencia provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
Solicitud rápida
Tech Support Engineer
FeverUp —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Java
Solicitud rápida
Staff Software Engineer (Architect)
TomTom —En remoto
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Java
Solicitud rápida
Software Validation Engineer
Atlas Copco Group —Zaragoza, Zaragoza provincia
- Azure
- Informática
- DevOps
- Plan de pensiones
Software Engineer Team Lead
Wiris —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Microsoft Office
Solicitud rápida
(Hybrid) Internship: Artificial Intelligence Engineer - Madrid
GTD —Madrid, Madrid provincia
- Informática
- Máster
- Desarrollo de software
- Teletrabajo opcional
14d
Backend Engineer
DICE —En remoto
- Teletrabajo
- Máster
- APIs
- Linux
Solicitud rápida
Software Engineer Data Quality
Boehringer Ingelheim España, S.A. —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Java
- Abono gimnasio

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Technical Support Engineer

osapiens -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Contrato indefinido

Cualificaciones

Jira
Español
Azure
DevOps
Inglés
Java
JavaScript
Cloud
SaaS

Descripción completa del empleo

Description

As a Technical Support Engineer, you will be the first point of contact for customer queries regarding our mission-critical B2B SaaS platform. Your role will be to ensure smooth issue resolution by analyzing, troubleshooting, and coordinating technical solutions with internal teams. Through your expertise, you will help our customers maximize the value of our platform and automation solutions.

We foster a collaborative environment where continuous improvement is key, and we value proactive communication, ownership, and teamwork. We work together in the office at least three days per week to encourage collaboration and knowledge sharing.

Your Responsibilities

Own customer issues end to end across the support portal and direct channels — triage, reproduce, resolve, communicate.
Read and debug JavaScript, TypeScript, and Java well enough to localize bugs and brief Engineering precisely.
Run real investigations — logs, network traces, app state — not just runbook-following.
Use AI tooling daily for triage, log analysis, draft replies, knowledge base authoring. We expect you to push the frontier here, not wait for it.
Be the structured voice of the customer inside the building — pattern-spot recurring issues, file the right tickets, kill them at the root with Product/Engineering.
Author and maintain internal and customer-facing knowledge base content that scales the team beyond yourself.
Escalate without losing ownership — the customer hears from you, not from a chain of handoffs.

Your Experience

1–3 years in Technical / Application / SaaS Support — you've debugged real production issues, not just routed tickets.
You read JS/TS comfortably and Java well enough to follow a stack trace. Source code doesn't scare you.
Strong analytical reflex — "what is the system actually doing right now" is your default question.
AI tools are already in your workflow, not a curiosity. You'd be annoyed if they weren't.
Commitment, accountability, flexibility — outcomes over hours. You own the resolution, even when it spans three teams.
Customer-first communication — fluent English; German or Spanish a strong plus.
Familiarity with Jira Service Management, Freshdesk, Azure DevOps or similar — nice to have, not required.

Join us for this and more...

A purpose-driven mission with and for global industry pioneers tackling complex challenges.
Room for creativity through collaborative teamwork and an open communication culture.
Flexible hybrid work model supporting both productivity and team collaboration.
Opportunities for professional and personal growth in an international environment.
Team events and knowledge-sharing sessions
Inspiring workspaces in Madrid and beyond.

About osapiens

osapiens develops holistic Software-as-a-Service solutions that help global companies ensure transparency, efficiency, and trust across their entire value chain. Through its cloud platform, the osapiens HUB, the company leverages innovative technologies, including artificial intelligence, to strengthen businesses while promoting human rights, ecological responsibility, and sustainable corporate governance.

Founded in 2018 and headquartered in Mannheim, Germany, osapiens works with around 2,500 companies in over 50 countries across industries such as consumer goods, automotive, fashion, pharmaceuticals, and medical products. The company is backed by Goldman Sachs and Decarbonization Partners, reinforcing its commitment to responsible, sustainable growth and has reached unicorn status in January 2026.

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de software engineer / technical support

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