NextPort.AI is a Technology & Innovation company of Moffatt & Nichol, providing advanced technology solutions for Ports and Terminals.
This role will report to the CTO of NextPort and will be a focused leadership position within a growing software-enabled logistics organization operating as a subsidiary of a larger engineering company. The ideal candidate brings strong experience with of Ports and Terminal opeartions, and the development of new software solutions that have demonstrated significant performance improvement.
The role blends business understanding with operational ownership, guiding product management and implementation and adoption services teams, remaining directly accountable to customers. Over the next several years, the organization will deliver significant new software capabilities, including building out new digital products such as a digital twin and embedding customer usage and data into platform workflows and analytics. As such, the leader must be highly customer-focused, commercially astute, and able to make disciplined decisions about prioritizing software features that deliver the greatest customer value.
This individual will oversee and direct close collaboration with software development, architecture and data science teams and users. Strong management skills are essential, with proven experience leading and motivating teams through complex product development cycles, implementing new software capabilities, and maintaining high quality and attention to detail.
The role requires a results-driven leader with a strong understanding of international logistics and shipping, capable of managing complex, dynamic environments and collaborating effectively with terminals and shipping lines. The ideal candidate has experience in terminal operations, asset and operational optimization, with a history of leading high-impact transformations including integration of new systems and user adoption.
Overall, this is an ideal role for a business-oriented product leader who combines a high level of operational experience, customer engagement, and technology fluency to drive growth, deliver customer value and guide the organization through its next phase of digital evolution.
About Moffatt & Nichol:
NextPort, as a Technology and Innovation company of Moffatt & Nichol, provides technology solutions for Ports and Terminals. We partner with customers to make data connectable and useful, driving digitalization to enhance efficiency, safety, sustainability and resilience. Our 360 Operational Digital Twin solution connects processes, data and systems. Together, we are contributing to transform the Maritime Industry with AI technology and data-driven decision-making.
Moffatt & Nichol's professional staff includes engineers, planners, data scientists, and architects who serve our global client base from offices in Europe, the Americas, and the Pacific Rim. The firm provides clients worldwide with customised service and a level of excellence that have become the firm’s hallmark in three primary practice areas—ports and terminals, coastal, environmental, and water resources; and transportation, bridges, and rail.
Duties and responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
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Lead the Product Management and Implementation and Adoption Services organization, driving performance, accountability, and growth
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Own customer engagement for new product roadmap and project success, serving as an executive level point of contact and directly managing key customer relationships and escalations
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Develop new service offerings such as optimization services, and specifics such as developing strategy for data analytics and AI.
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Work with technical leads on software development initiatives, ensuring product decisions prioritize highest customer value and market demand
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Lead the delivery of new digital products and capabilities, including digital twin development and customer usage–driven software enhancements
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Manage and align team, ensuring quality, reliability, and on-time delivery
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Drive organizational change and product scalability, establishing processes, structure, and discipline to support the next phase of growth
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Manage and oversee high-impact technology transition projects
Other duties:
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
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Bachelor’s degree required in Engineering, Business Administration, Operations Management, Supply Chain, Information Systems; required
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MBA or advanced graduate degree; preferred
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20+ years of progressive leadership experience in terminal operations, logistics and shipping and developing software, or a closely related industry; required
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10+ years in a senior management roles with operational performance accountability; required
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Proven experience leading teams, including multi-discipline product and software development teams; required
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Demonstrated success guiding organizations through change, growth, and digital transformation; required
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Extensive experience integrating new software capabilities into business operations, including implementation and adoption; required
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Direct experience with Terminal Operating Systems and integrating other systems, ideally within ports, terminals, shipping, or logistics environments; required
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Track record managing teams delivering new digital products (e.g., software, operational platforms, analytics, data-driven solutions)
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Strong operational discipline with a high attention to detail, quality, and execution excellence
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All new hires will be required to successfully complete and pass a pre-employment (post offer) background check in compliance with NIST 800-171
Direct reports:
NextPort department leaders and team members
Working conditions:
List any specific conditions
Physical requirements:
Work is generally performed in an office or client office setting. Ability to use standard office equipment is required. Travel will be required.
Moffatt & Nichol’s EEO Statement:
As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions® serving our client needs, and ensures nondiscrimination in all activities. We draw from the world’s best and brightest, regardless of geographic, cultural, or institutional background. This approach enables us to better understand and serve our clients, foster innovation, and create a rich, collaborative work environment. Moffatt & Nichol is proud to be an Equal Employment Opportunity / Federal Contractor desiring priority referrals of all protected veterans for job openings.
