20 publicaciones de empleo destacadas en customer success manager (¡Están contratando!)

Customer Success Manager
Smartly.io —Madrid, Madrid provincia
- Trabajo híbrido
- Inglés
- Marketing
- Días de asuntos propios
15h
Customer Success Manager
SITA Switzerland Sarl —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Liderazgo
- Teletrabajo opcional
8d
Customer Success Manager
Red Points —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
Customer Success Manager
osapiens —Madrid, Madrid provincia
- Horas extra
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
Technical Customer Success Manager
AvePoint —Madrid, Madrid provincia
- Teletrabajo
- Español
- Azure
- Servicio al cliente
Solicitud rápida
Global Offer Manager - Enterprise Operations and Customer Service (Temporary)
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
OnBoarding & Customer Success Manager
Signaturit Group —Paterna, Valencia provincia
- Trabajo híbrido
- Español
- Inglés
- AWS
Senior Customer Success Manager
Acai Travel —Barcelona, Barcelona provincia
- De 38.000 € a 45.000 € al año
- Jornada completa
- CRM software
- Español
- Inglés
Customer Success Manager - Eastern Europe
goFLUENT —Madrid, Madrid provincia
- Trabajo híbrido
- Inglés
- Oficina
- Recursos humanos
Customer Success Manager - Romanian Speaker
goFLUENT —Madrid, Madrid provincia
- Trabajo híbrido
- Inglés
- Oficina
- Recursos humanos
Customer Success Manager
3Shape —Madrid, Madrid provincia
Customer Success Manager – Italian Market
fonio —Barcelona, Barcelona provincia
- De 60.000 € a 80.000 € al año
- Jornada completa
- Inglés
Solicitud rápida
Customer Success Manager II
Braze —Madrid, Madrid provincia
- Español
- Inglés
- Oficina
- Seguro dental
- Vacaciones pagadas
Solicitud rápida
Commercial Customer Success Manager - Contract
Workato —Barcelona, Barcelona provincia
- Teletrabajo
- Ventas
- Inglés
- Máster
Solicitud rápida
9d
Customer Success Manager - Polish Speaker
goFLUENT —Madrid, Madrid provincia
- Trabajo híbrido
- Inglés
- Oficina
- Recursos humanos
Customer Success Manager - Barcelona
Relevance AI —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- Ventas
Customer Service Manager
SINGULARU —Valencia, Valencia provincia
- Marketing
- Servicio al cliente
- Grado
- Formación continua
Solicitud rápida
Customer Success Manager - German Speaker
Planet —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Servicios financieros
Technical Customer Success Manager, Endpoint Security
Check Point Software Technologies —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Linux
- Liderazgo
Solicitud rápida
Customer Success Manager
IQVIA —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Project management
- Enseñanza

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Customer Success Manager

Smartly.io
Madrid, Madrid provincia

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Detalles del empleo

Hace 15 horas

Beneficios

Días de asuntos propios

Cualificaciones

Inglés
Marketing

Descripción completa del empleo

Customer Success Manager needed to be at the forefront of the ever-evolving digital advertising industry! Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?

As a Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week; give consultative advice, scope and drive successful product adoption and grow customer engagement. You will function as the crucial link between customers, Meta, Pinterest, Snapchat, and TikTok and our product development team. As a CSM, you’ll get a front row seat to the fast-paced online marketing industry, which will allow you to learn quickly about growing and nurturing your own book of business, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

At Smartly, we connect creative and media workflows by using intelligent automation to make it easy and fast to produce and optimize ad creative, automate campaign management and provide best in class integrated reporting and intelligence across all digital channels.

As a Customer Success Manager at Smartly, you will…

Manage and nurture your own customer accounts through day-to-day communication and online marketing expertise.
Identify opportunities for increased product adoption and align Smartly’s product value with the customer’s wider marketing objectives.
Develop and maintain excellent knowledge of the Smartly tool and the digital ecosystem in general so that you're constantly able to solve customers' problems.
Build, manage and develop strong relationships with customers and platform partners including Meta, Pinterest, Snapchat, TikTok and Google.
Collaborate with internal teams, including product developers, to maintain the quick feedback loop between customers and product.

We're definitely looking for you, if you…

Possess 3+ years of relevant experience in a Customer Success or similar customer-facing function.
Have a good understanding of paid digital advertising (Meta, Pinterest, Snapchat, TikTok, Google and programmatic).
Are highly empathetic, with a positive attitude and a strong desire to help our customers reach their goals.
Have a results-driven mentality, with a bias for action and collaboration.
Are able to explain complex concepts clearly and translate data into insights.
Have strong spoken and written communication skills in English.
Are able and willing to travel for quarterly business reviews, conferences and industry events as required.

What we offer you...

At Smartly, we offer a place where you can advance your career. Here, you'll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.
Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

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Customer Success Manager

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Global Offer Manager - Enterprise Operations and Customer Service (Temporary)

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Senior Customer Success Manager

Customer Success Manager - Eastern Europe

Customer Success Manager - Romanian Speaker

Customer Success Manager

Customer Success Manager – Italian Market

Customer Success Manager II

Commercial Customer Success Manager - Contract

Customer Success Manager - Polish Speaker

Customer Success Manager - Barcelona

Customer Service Manager

Customer Success Manager - German Speaker

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