20 publicaciones de empleo destacadas de customer success en parla, md (¡Están contratando!)

Customer Success Specialist
Once For All - Nalanda —Madrid, Madrid provincia
- De 35.000 € a 55.000 € al año
- Trabajo híbrido
- Microsoft Powerpoint
- CRM software
- Español
6d
Incoming Case Coordinator (Hybrid), Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- De 27.000 € a 45.000 € al año
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
Programs Controller and Digital Innovation Coordinator
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- SQL
- Administración y dirección de empresas
- Python
- Seguro de vida
US Sales Manager for Children's Online Courses (Remote)
Kodland —Madrid, Madrid provincia
- De 1.200 € a 2.200 € al mes
- Disponibilidad fin de semana
- Teletrabajo
- Ventas
- Servicio al cliente
- Inglés
Solicitud rápida
Assistant, Global Experience Office (Incoming)
IE University —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
Placement & Solutions Specialist
Coverflex —Madrid, Madrid provincia
- De 23.000 € a 30.000 € al año
- Teletrabajo
- Español
- Ventas
- Inglés
- Seguro de vida
- Plan de pensiones
Underwriter Surety (Hybrid, 80-100%), Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- De 47.000 € a 78.000 € al año
- Jornada completa
- Español
- Inglés
- Grado
Business Development Manager Energy, Utilities, Infrastructures & Services, Communications, Media & Technology
Avanade —Madrid, Madrid provincia
- Ventas
- Desarrollo de negocios
Customer Service Representative (English and Portuguese)
MiniMed —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Servicio al cliente
- Salesforce
Intel Client Technologist &Technical Sales Support
Lenovo —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Ventas
Mid-Market Account Executive (Outbound) - Madrid
Teamtailor —Madrid, Madrid provincia
- Trabajo híbrido
- CRM software
- Español
- Ventas
Academic Planning & Faculty Experience Support Officer
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Microsoft Office
Account Executive Digital, Edu
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Chief of Staff / E-commerce Operations Lead
My Moissanite Europe —Madrid, Madrid provincia
- De 38.000 € a 48.000 € al año
- Jornada completa
- Español
- Inglés
- APIs
AI Builder, Emerging Talent - Spanish Market
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Ventas
Combat Operations financial business partner in Getafe (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Technical Customer Success Engineer
Plenit —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Habilidades de comunicación
Global Logistics Operations & Internal Communication Coordinator
Cencora —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Oficina
- SharePoint
Group Functions Learning & Development Intern
ESML SD Iberia Holding S A U —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Español
- Teletrabajo opcional
Solicitud rápida
Customer Onboarding Analyst
Blip Global —Madrid, Madrid provincia
- Español
- Inglés
- Project management
Solicitud rápida
7d

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Customer Success Specialist

Once For All - Nalanda -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

De 35.000 € a 55.000 € al año
Hace 6 días

Cualificaciones

Microsoft Powerpoint
CRM software
Español
Microsoft Excel
Ventas
Servicio al cliente
Inglés
Microsoft Office
Catalán
Portugués
HubSpot
Gestión de cuentas
Italiano
Habilidades de comunicación

Descripción completa del empleo

About Us

Nalanda is a leading Spanish multinational dedicated to bridging the gap between large companies and their suppliers through an innovative digital platform. Our platform streamlines business processes such as document exchange, purchases, invoices, and vital business information. We specialize in coordinating activities between contractors and their suppliers, minimizing costs, time, and risks, while fostering transparent and effective business relationships.

We are a dynamic, forward-thinking company committed to building an inclusive workplace where talent thrives. At Nalanda, we believe that the development of people drives organizational success. Join us as we continue to build a culture of growth, inclusivity, and excellence.

We are also part of Once For All, an international group with a presence in the UK, France, Latin America, and more than 1,000 people working on digital solutions for supply chain management and regulatory compliance.

Role Summary

Your main objective will be to drive customer retention by ensuring client satisfaction and maximizing the value they obtain from our solution. To achieve this, you will analyze relevant data related to their usage and experience, identifying opportunities for improvement and growth. You will also collaborate closely with internal teams to ensure a seamless and aligned customer experience.

Key responsibilities

Manage inbound and outbound calls to understand the needs of assigned clients, follow up on renewal offers, and drive retention.
Analyze customer feedback to identify upsell and cross-sell opportunities, acting as a key driver of business growth.
Support new clients during the onboarding process, training them on how to use the platform and helping them maximize the value of our product.
Actively collaborate with the team by sharing best practices and improvement ideas (KPI analysis, corrective action proposals, NPS follow-up, etc.).
Work closely with Sales, Implementation, Support, and Tech teams to ensure a seamless customer experience.

Qualifications

Excellent verbal and telephone communication skills, with confidence, empathy, and persuasive ability.
Experience in customer service, consultative sales, or similar customer-facing roles (ideally in B2B or B2C environments).
Intermediate knowledge of Microsoft Office (especially Excel and PowerPoint) and familiarity with CRM tools (such as Salesforce, HubSpot, or similar).
Proactive, well-organized profile with the ability to adapt to changing environments and manage multiple tasks.
Strong teamwork skills, collaborative mindset, and results-oriented approach.
Previous experience in Customer Success, Account Management, Customer Support, or digital account management will be considered a plus.
Intermediate/advanced level of English. Additional languages such as Catalan, Italian, or Portuguese are a plus.

What we offer

Flexible working time.

️ Teleworking.

️ Intensive working time in summer.

️ Flexible benefits.

A dynamic and inclusive workplace with opportunities for growth and development.

The chance to make a significant impact on our organizational culture and talent strategy.

Competitive compensation package, with a salary range of €35.000 - €55.000 gross per year, depending on experience and fit.

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customer success empleos en parla, md

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Academic Planning & Faculty Experience Support Officer

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Customer Onboarding Analyst

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