20 publicaciones de empleo destacadas de success manager, endpoint security en barcelona, ct (¡Están contratando!)

Resolution Manager
Nutanix —Barcelona, Barcelona provincia
- De 70.000 € a 104.000 € al año
- Disponibilidad fin de semana
- Trabajo híbrido
- Grado
- Teletrabajo opcional
Senior Customer Success Manager
Autodesk —Barcelona, Barcelona provincia
- De 42.800 € a 62.810 € al año
- Jornada completa
- Microsoft Excel
- Ventas
- Habilidades de presentación
Global Payroll & EOR Onboarding Implementation Manager
Papaya Global —Barcelona, Barcelona provincia
- Jornada completa
- Salesforce
- Sistemas ERP
- Project management
Solicitud rápida
Implementation Manager
Papaya Global —Barcelona, Barcelona provincia
- Jornada completa
- Sistemas ERP
- Project management
- Grado
Solicitud rápida
4d
Product Support Specialist - EMEA
Ashby —Barcelona, Barcelona provincia
- De 64.500 € a 81.500 € al año
- Disponibilidad fin de semana
- Teletrabajo
- Liderazgo
- Días de asuntos propios
Senior Communications Manager
Bayer —Barcelona, Barcelona provincia
- Español
- Inglés
- SharePoint
Infrastructure Security Communication Specialist
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Días de asuntos propios
- Teletrabajo opcional
EHS Manager- Data Centre
Turner & Townsend —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Liderazgo
Solicitud rápida
8d
Senior Customer Success Manager
Acai Travel —Barcelona, Barcelona provincia
- De 38.000 € a 45.000 € al año
- Jornada completa
- CRM software
- Español
- Inglés
Platform Success Manager
Ingram Micro —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Inglés
- Habilidades de comunicación
4d
Operations Manager
Vysus Group —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Máster
- Project management
Solicitud rápida
11d
Technical Customer Success Manager – Italian Market
fonio —Barcelona, Barcelona provincia
- De 60.000 € a 80.000 € al año
- Jornada completa
- Inglés
Solicitud rápida
Fraud Operations Manager
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- SQL
- Machine learning
Solicitud rápida
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Investigación
- Oficina
- Grado
- Teletrabajo opcional
Solicitud rápida
Product Manager
easyJet —Barcelona, Barcelona provincia
- Jornada completa
- APIs
- Plan de pensiones
Consultant
Alira Health —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Supervisor (English- speaking) - Hybrid- High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
- 27.000 € al año
- Jornada completa
- CRM software
- Ventas
- Salesforce
Program Manager – Seguros (Transformación & Modernización IT)
DXC Technology —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Java
- Liderazgo
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
9d
IT Ops Area Manager
Werfen —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Oracle
- Inglés
Sr. Manager, Customer Success
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Liderazgo

Quiero recibir la alerta de empleo más reciente de success manager, endpoint security en barcelona, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

success manager, endpoint security jobs near barcelona, ct

Empleos de Communications Manager en Barcelona, Barcelona Provincia

Empleos de Product Manager en Barcelona, Barcelona Provincia

Empleos de Customer Success Manager en Barcelona, Barcelona Provincia

Empleos de Operations Manager en Barcelona, Barcelona Provincia

Empleos de Junior Project Manager en Madrid, Madrid Provincia

Empleos de Communications Manager en Madrid Provincia

Empleos de Digital Project Manager en Barcelona, Barcelona Provincia

Empleos de Project Manager en Torre Del Mar, Málaga Provincia

Empleos de Product Manager en Madrid Provincia

Empleos de Product Manager en Alhaurín De La Torre, Málaga Provincia

Empleos de Product Manager en Vista Alegre, Guipúzcoa Provincia

Empleos de It Operations Manager en Madrid, Madrid Provincia

Empleos de Partnership Manager en Madrid, Madrid Provincia

Empleos de Office Manager en Barcelona Provincia

Empleos de Manager en Vitoria Gasteiz, Álava Provincia

Empleos de Social Media Manager en Madrid, Madrid Provincia

Empleos de Marketing Manager en Madrid, Madrid Provincia

Empleos de Sales Support Specialist en Madrid Provincia

Empleos de Supply Chain Specialist en Valencia Provincia

Empleos de Billing Specialist en Madrid, Madrid Provincia

Resolution Manager

Nutanix -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa
De 70.000 € a 104.000 € al año

Beneficios

Teletrabajo opcional

Cualificaciones

Slack
Grado
VMWare
Relaciones Laborales
Gestión de cuentas
Citrix

Descripción completa del empleo

Hungry, Humble, Honest, with Heart.

The Opportunity

Nutanix is seeking a well-rounded senior customer facing Resolution Managers to lead collaboration among key internal and external stakeholders to ensure customer success. Ensuring the success of our groundbreaking technology through cluster health monitoring, quick response time, and unparalleled customer obsession.

We are looking to expand our world class team with customer focused individuals driving critical issues to closure. Collaborating alongside our top-notch engineers from leading virtualization, compute, and networking companies with the ability to handle all problems that come our way.

About the Team

We are a hybrid global team across 6 different Support centers that balances office time to build and strengthen key internal relationships with the flexibility of occasional work from home. Occasional weekend and after business hours work is required.

The team maintains communication with each other through Slack and a weekly sync.

Your Role

Triage Critical Incidents and develop action plans to deliver customer success.
Develop technical understanding of Nutanix’s product suite with the ability to effectively present complex technical material that is tailored to the target audience.
Own and manage multiple critical incidents at the same time.
Collaborate, coordinate, and ensure continuity via action plans with global team of Resolution Managers
Deliver internal and external communications (i.e., Phone, Emails, Meetings, etc.) to all appropriate stakeholders during the life of critical incidents.
Consolidated Reporting for trend analysis and long-term planning
Develop and deliver Post Assessment Reviews to identify key product, process, or people improvements.
Ability to escalate and manage issues both internally (and externally) as needed.
Optimize critical handovers (and engineering engagements) by providing single voice of customer to all parties involved.
Work with technology partners (i.e., VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem.
Provide support on weekdays and off hours on an as needed and scheduled rotational basis.

What You Will Bring

Experience in escalation management and conflict resolutions.
At least 3 years of escalation, technical support and/or customer management experience in an enterprise technical support environment, with advanced customer interaction skills.
Ability to listen to and understand customer frustration points and impact of issue(s) and then translate them into positive outcomes.
Be the customer advocate with an intense focus on their success.
Experience in field or technical support.
Strong organization skills with ability to multi-task in high stress situations.
Requires flexible hours, and ability to handle high stress/high profile customer situations.
Set-up and facilitation of conference call meetings that include customers, account teams, technical personnel up to and including executives.
Bachelor of Science in Computer Information Systems or equivalent experience.
Previous account management or account executive skills with ability to organize and track multiple projects.
Effective customer service attitude and be able to lead a team in resolving difficult customer situations.
Advanced verbal and written communication skills when dealing with customers and business partners.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

Pay Transparency
The Pay range for this position at commencement of employment is expected to be between EUR €70,000 and EUR €104,000 per year. Please note that Pay offered may vary depending on relevant objective factors, including market location, job-related knowledge, skills, and experience.

Solicitar ahora

Refina tu búsqueda

success manager, endpoint security empleos en barcelona, ct

Resolution Manager

Senior Customer Success Manager

Global Payroll & EOR Onboarding Implementation Manager

Implementation Manager

Product Support Specialist - EMEA

Senior Communications Manager

Infrastructure Security Communication Specialist

EHS Manager- Data Centre

Senior Customer Success Manager

Platform Success Manager

Operations Manager

Technical Customer Success Manager – Italian Market

Fraud Operations Manager

Staff Product Manager - Mobile - 100% Remote - EMEA

Product Manager

Consultant

Supervisor (English- speaking) - Hybrid- High Tech Industry HS03

Program Manager – Seguros (Transformación & Modernización IT)

IT Ops Area Manager

Sr. Manager, Customer Success

Quiero recibir la alerta de empleo más reciente de success manager, endpoint security en barcelona, ct

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión