AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced senior systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/
Your responsibilities will encompass overseeing the launch of the ESC working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
Key job responsibilities
- Lead your team in executing organizational and team roadmaps, focusing on ESC launch goals. Regular check-ins and strategic guidance foster collaboration and shared success.
- Analyse systems and software performance, identifying areas for improvement and shape strategies to enhance overall efficiency.
- Cross-departmental collaboration is key, you will strengthen relationships with other teams, streamlining processes for optimal ESC functioning.
- Building coaching and mentoring teams to ensure a skilled and invested workforce.
- Regularly review key performance metrics, to ensure the team's efforts align with overarching business objectives, fostering a results-driven environment.
- Identifying successes and areas for improvement, ensuring your teams are well-prepared for ESC launch challenges and opportunities.
- This position involves On-call responsibility, you will be required to drive escalation calls.
A day in the life
A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You’ll spend roughly 50% of your time operating production systems and 50% working with your team to make long-term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, you will root cause why some deployments recently failed, and fix those bugs. Later in the week you may execute a highly sensitive time-critical change to production. You can round off the week by participating in design discussions by another team, writing code, and providing actionable feedback to your team’s code.
Eligibility requirement
- Fluency in written and spoken English is required.
- Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
- Amazon will provide relocation support for successful applicants relocating within the European Union.
- Employees will participate in an On-Call rota.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
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