20 publicaciones de empleo destacadas de software engineering analyst en alcobendas, md (¡Están contratando!)

Senior AWS Engineer
Sabio Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- DevOps
- AWS
- Inteligencia artificial
- Seguro de vida
- Plan de pensiones
Solicitud rápida
7d
Oliver Wyman – (Senior) Technical Business Partner (m/f/d) – Quotient AI Specialist – Madrid
Oliver Wyman —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Oficina
Cloud DevOps Infrastructure Engineer - Roche Cloud Platform Azure
Roche —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- DevOps
Lead Software Test Automation Engineer
EPAM Systems, Inc. —Madrid, Madrid provincia
- Oficina
- Java
- C++
- Vacaciones pagadas
- Programa de recomendación
SAP Analytics Sr Analyst/Consultant
Accenture —Madrid, Madrid provincia
- Jornada completa
- Inglés
Senior Product Manager
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Doctorado
- Informática
- Sistemas ERP
- Plan de pensiones
Operations Analyst - Warehouse and Logistics
FeverUp —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Sistemas ERP
Solicitud rápida
ERP FinOps and License Manager - RDT ERP
Roche —Madrid, Madrid provincia
- Jornada completa
- Sistemas ERP
- Negociación
Senior Project Engineer - Madrid
Alcazar Energy —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Manufactura
Senior Data Engineer - Analytics Platform
Ebury —Madrid, Madrid provincia
- Español
- Inglés
- Oficina
Solicitud rápida
Senior Oracle DB Specialist
EPAM Systems, Inc. —Madrid, Madrid provincia
- Oracle
- DevOps
- Inglés
- Vacaciones pagadas
- Programa de recomendación
Google Data and AI Specialist
BIP - Business Integration Partners —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- DevOps
Corporate Functions AI Strategy and Adoption Lead, Director
Deutsche Bank —Salamanca-Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Oficina
- Máster
9d
Senior ST Power Product Owner - TotalEnergies
TotalEnergies —Madrid, Madrid provincia
- Español
- Informática
- Inglés
10d
Senior Operations Analyst - Warehouse and Logistics
FeverUp —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Sistemas ERP
Solicitud rápida
Salesforce Developer (m/f) - CRM Solutions
RIB Software GmbH —Madrid, Madrid provincia
- Jornada completa
- Informática
- Salesforce
- DevOps
OSS Lead - RDT Quality, Risk & Compliance
Roche —Madrid, Madrid provincia
- Jornada completa
- DevOps
- Sistemas ERP
- Scripting
14d
Senior Solution Engineer - Manufacturing & Automotive (m/f/x)
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Sistemas ERP
- Inglés
Solicitud rápida
Senior Solution Engineer - Consumer Packaged Goods & Retail (m/f/x)
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Sistemas ERP
- Inglés
Solicitud rápida
Senior Solution Engineer - Process Manufacturing, Healthcare & Utilities (m/f/x)
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Sistemas ERP
- Inglés
Solicitud rápida

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Senior AWS Engineer

Sabio Group -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Contrato indefinido | Jornada completa
Hace 7 días

Beneficios

Seguro de vida
Plan de pensiones

Cualificaciones

CI/CD
DevOps
Cifrado
Segmentación de clientes
AWS
Terraform
ServiceNow
Cloud
S3
DynamoDB
Requisitos comerciales
Inteligencia artificial
Liderazgo

Descripción completa del empleo

Description

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

We are currently looking for a passionate and enthusiastic AWS Connect Developer.

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

The AWS Connect Developer is responsible for designing, developing, implementing, and supporting cloud-based contact centre solutions using Amazon Connect and the wider AWS platform. The role focuses on delivering seamless customer and agent experiences through the development of intelligent contact flows, integrations, automation, reporting capabilities, and omnichannel communication solutions.

Working closely with solution architects, business analysts, operations teams, and Sabio client stakeholders, the AWS Connect Developer transforms business requirements into scalable, secure, and resilient contact centre applications that improve customer engagement and operational efficiency.

Key Responsibilities

Amazon Connect Development

Design, build, and maintain Amazon Connect contact centre solutions.
Create and manage contact flows, customer journeys, routing profiles, queues, and agent experiences.
Develop inbound, outbound, callback, chatbot, webchat, email, and messaging solutions.
Configure and support Contact Lens, Wisdom, Tasks, Cases, and Customer Profiles capabilities.
Implement contact centre automation and self-service solutions.

Integration Development

Develop integrations between Amazon Connect and enterprise systems including:
- CRM platforms (Salesforce, Microsoft Dynamics, ServiceNow).
- Workforce Management solution.
- Knowledge Management platforms.
- Payment gateways.
- Third-party telephony services.
- AI and conversational platforms.
Implement CTI and screen-pop functionality where required

AWS Solution Development

Develop serverless applications using:
- AWS Lambda.
- API Gateway.
- DynamoDB.
- SQS.
- SNS.
- S3.
Create Infrastructure as Code using Terraform.
Develop reusable components and automation frameworks.

Customer Experience Enhancement

Implement conversational AI and virtual assistant integrations.
Develop intelligent routing and customer segmentation solutions.
Enhance customer self-service capabilities.
Support omnichannel engagement strategies.

DevOps and Automation

Create and maintain CI/CD pipelines.
Support automated testing and deployment processes.
Implement platform monitoring, alerting, and operational dashboards.
Develop automated provisioning and operational support tooling.

Security and Compliance

Apply AWS security best practices.
Implement IAM permissions and role-based access controls.
Support data protection and compliance requirements.
Ensure encryption, auditing, and logging standards are maintained.

Operational Support

Troubleshoot and resolve application and platform issues.
Conduct root cause analysis for major incidents.
Perform upgrades, enhancements, and optimisation activities.
Produce technical documentation and support knowledge transfer activities.

Leadership, Mentoring and Coaching

Act as a technical lead for development workstreams, providing direction and guidance to development teams.
Mentor and coach junior and mid-level developers in Amazon Connect, AWS services, software engineering, and DevOps practices.
Perform peer reviews of solution designs, code, and deployment approaches to ensure quality and consistency.
Drive technical excellence through the adoption of best practices, development standards, and automation frameworks.
Support resource development, career progression, and succession planning within the AWS Connect practice.
Champion continuous improvement initiatives and contribute to the growth of organisational cloud and contact centre expertise.

Skills Knowledge and Expertise

Extensive experience with Amazon Connect.
Extensive experience with AWS services i.e. Lambda, CloudWatch , API Gateway, DynamoDB, IAM and S3.
Extensive experience with contact center standards and systems.
Strong understanding of CCaaS platforms and customer experience solutions.
Extensive experience in consultative business transformation projects across customer Contact Centre solutions.

Benefits

This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

Pension Scheme
Remote/Flexible work
Life insurance
Private health
Plus many more! (Benefits are dependant on your base location.)

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.

About Sabio Group

THE DIGITAL CX TRANSFORMATION COMPANY

Why Sabio?

We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences.

At Sabio, we are devoted to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

We are committed to being an equal opportunity employer that not only values but celebrates diversity and inclusion. We firmly stand against discrimination based on factors such as race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, and disability status.

If you need accommodations, additional support and/or have any specific requirements, we invite you to reach out to our talent team directly: [email protected]

Solicitud rápida

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software engineering analyst empleos en alcobendas, md

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Quiero recibir la alerta de empleo más reciente de software engineering analyst en alcobendas, md

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