8 publicaciones de empleo destacadas de customer care specialist en parla, md (¡Están contratando!)

TRAVEL & TICKETING SPECIALIST - PHARMA EVENTS (f/m/d)
egg —Madrid, Madrid provincia
- De 25.000 € a 32.000 € al año
- Teletrabajo
- Español
- Microsoft Excel
- Microsoft Outlook
1d
Full-Stack Software Developer for Medical Applications
Siemens Healthineers —Getafe, Madrid provincia
- Jornada completa
- Inglés
- C++
- Desarrollo de software
AWS - Partner Development Representative
Exclusive Networks —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Ventas
1d
Application Integration Engineer 100% (f/m/d)
Julius Baer —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Scripting
Cloud Infrastructure Consultant (VMware)
Kyndryl —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
Sales Application Specialist Hemostasis
Werfen —Madrid, Madrid provincia
- Jornada completa
- Doctorado
- Ventas
- Inglés
1d
Senior Product Manager - Client Platform
Ebury —Madrid, Madrid provincia
- Oficina
Solicitud rápida
1d
Client Success Specialist - German Speaker New
Lighthouse Intelligence Ltd. —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Hotel
1d

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TRAVEL & TICKETING SPECIALIST - PHARMA EVENTS (f/m/d)

egg -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

De 25.000 € a 32.000 € al año
Hace 1 día

Cualificaciones

Español
Microsoft Excel
Microsoft Outlook
Servicio al cliente
Inglés
Amadeus
Inteligencia artificial

Descripción completa del empleo

At egg we make experiences. Real ones.

The kind that take creativity, sharp thinking, attention to detail and, every now and then, a sense of humour when everything changes five minutes before launch.

We work across countries, cultures and clients, so things move fast and no two days look the same. That's part of what we enjoy. It also means we need people who can stay calm under pressure, take ownership and care about getting things right.

Which brings us to you

You know that behind every successful event is a well-organized travel and ticketing operation. Flights get changed, itineraries need adjusting, stakeholders have urgent requests, and sometimes plans change at the last minute. You stay calm, find solutions and make things happen.

You're detail-oriented, highly organized and comfortable managing multiple priorities simultaneously. You enjoy working with people, providing excellent service and ensuring every traveler receives the support they need.

What you’ll be doing

In this role, you will work 100% on one of our key pharmaceutical clients.

Manage travel bookings, modifications, exchanges, cancellations and refunds using Amadeus and approved booking platforms
Support Delegate Managers and Project Managers by processing travel-related requests accurately and efficiently
Issue tickets, manage billing activities and maintain accurate records within internal systems
Provide responsive support for after-sales requests, urgent travel changes and unforeseen travel disruptions
Deliver a high level of service to client stakeholders, ensuring a smooth and professional travel experience
Contribute to process improvements, technology adoption and more efficient ways of working across travel operations

What you’ll bring

(We really mean it. Candidates who do not meet the following criteria will not be considered.)

Experience & skills

Previous experience as a Travel Consultant, Ticketing Agent, Travel Specialist or in a similar travel-focused role
Advanced knowledge of Amadeus and proven experience managing air travel reservations
Strong proficiency in Microsoft 365, particularly Excel and Outlook
Ability to manage multiple requests simultaneously while maintaining exceptional attention to detail
Strong problem-solving skills and the ability to remain calm and effective under pressure
Experience supporting demanding stakeholders and delivering excellent customer service
Fluency in written and spoken English and Spanish (No scrambled oeufs at egg, svp.)

How we work at egg

Things move fast here. Priorities shift. Clients expect excellence.

The people who thrive at egg tend to:

Take ownership and get things done
Stay calm when priorities change
Focus on outcomes and quality
Be comfortable with ambiguity
Look for smarter ways of working, including AI and technology
Balance creativity with structure and execution

Bonus points if...

Previous experience within an event agency environment
Experience supporting pharmaceutical or healthcare clients
Experience using automation tools or AI-powered productivity solutions

Please note: This role requires occasional flexibility to support urgent travel changes and time-sensitive requests when events are taking place.

What we bring to the table

Flexible working setup (remote in some places, hybrid in others)
Competitive salary + performance-based bonus
Home office / tech stipend, lunch vouchers
Smart, supportive colleagues who genuinely enjoy working together
International career opportunities + annual global offsite in somewhere excellent
Free coffee, pet-friendly offices and a culture that cares about people as much as performance

(Yes, the coffee is good. We're not monsters.)

The hiring process

Online application (you’ve swiped right)
First intro call (we’ve swiped right too — let’s see if there’s chemistry)
First interview (time to crack things open a bit)
Second interview (meet the family — don’t worry, they’re mostly well-behaved eggs)
Offer (we’re in love. hope you are too)

The most important bit

At egg, feedback goes in all directions: up, down and sideways. We believe accountability and kindness can coexist.

It’s okay to make mistakes here, as long as we own them, learn from them, and don’t keep serving them sunny-side up forever.

We’re proud of a team made up of people from all walks of life, backgrounds and perspectives. We believe this makes our work better, our thinking sharper, and our outcomes stronger.

We welcome applications from all genders, including transgender and non-binary people, as well as BIPOC communities, LGBTQ2S+ communities, and people with visible and non-visible disabilities.

We are also an ESG-driven company committed to making a positive impact beyond our own walls.

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customer care specialist empleos en parla, md

TRAVEL & TICKETING SPECIALIST - PHARMA EVENTS (f/m/d)

Full-Stack Software Developer for Medical Applications

AWS - Partner Development Representative

Application Integration Engineer 100% (f/m/d)

Cloud Infrastructure Consultant (VMware)

Sales Application Specialist Hemostasis

Senior Product Manager - Client Platform

Client Success Specialist - German Speaker New

Quiero recibir la alerta de empleo más reciente de customer care specialist en parla, md

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