20 publicaciones de empleo destacadas de assurance engineer en ajalvir, md (¡Están contratando!)

Networking Remote Field Service Engineer (L1)
NTT Ltd —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Grado
Data Actuary - Life & Health
Munich Re —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Inglés
- Plan de pensiones
Senior RF Testing Engineer (m/f/d)
DEKRA —Alcobendas, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Grado
Senior Software Engineer (Full Stack), hibrido
atmen —Madrid, Madrid provincia
- Informática
- Inglés
- Oficina
Software Engineer
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- DevOps
- Inglés
- Oficina
- Vacaciones pagadas
- Seguro oftalmológico
Solicitud rápida
Data Engineer - Life & Health Reinsurance
Munich Re —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Inglés
- Plan de pensiones
Human Factors Senior Engineer
AECOM —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Microsoft Office
- Máster
- Seguro dental
- Vacaciones pagadas
Senior QA Engineer
NN Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- Inglés
- Parking gratuito
- Seguro de vida
1d
BESS Engineering Director, Global
Enfinity Global —Madrid, Madrid provincia
- Jornada completa
- Máster
- Grado
- Ingeniería eléctrica
- Vacaciones pagadas
Solicitud rápida
Developer
NCC Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- DevOps
- Oficina
- AWS
- Plan de pensiones
Solicitud rápida
Electrical Engineering Specialist
Siemens Energy —Tres Cantos, Madrid provincia
- Jornada completa
- Español
- Inglés
- Grado
Senior Software Engineer C++ (Endpoint Agent, OS internals)
Nexthink —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Sistema operativo Windows
- Vacaciones pagadas
- Seguro oftalmológico
Solicitud rápida
EEE Parts Project Engineer
Computadoras, Redes e Ingeniería, SA —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Construcción
Backend Developer (.NET C#)
TransPerfect —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- Oficina
Procurement Quality Specialist
Worley —Madrid, Madrid provincia
- Microsoft Office
- AWS
- Grado
Associate Environmental Consultant, Hydrogeologist
Worley —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Senior Rail Systems Engineer
IDOM —Madrid, Madrid provincia
- Inglés
- Liderazgo
Senior Back End Engineer
Tecnalis Solution Providers —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- APIs
Senior Analyst Performance & Analytics
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- SQL
- Plan de pensiones
Senior QA AI Engineer
knowmad mood —Madrid, Madrid provincia
- Teletrabajo
- Azure
- DevOps
- Máster

Quiero recibir la alerta de empleo más reciente de assurance engineer en ajalvir, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

assurance engineer jobs near ajalvir, md

Empleos de Data Engineer en Madrid, Madrid Provincia

Empleos de Back End Developer en Madrid, Madrid Provincia

Empleos de Technical Consultant en Navi Mumbai, Maharashtra

Empleos de Field Service Engineer en Madrid, Madrid Provincia

Empleos de Full Stack Developer en Madrid, Madrid Provincia

Empleos de QA Engineer en Madrid, Madrid Provincia

Empleos de Procurement Specialist en Madrid, Madrid Provincia

Empleos de Software Engineer en Madrid, Madrid Provincia

Empleos de Performance Analyst en Ciudad De México

Empleos de Equity Research Analyst en Monterrey, N. L.

Empleos de Trainee, Data Analyst en Desde Casa

Empleos de Data Engineer en Galicia

Empleos de Data Engineer en Riaño, Asturias Provincia

Empleos de Intern Data Science en Barcelona, Barcelona Provincia

Empleos de Data Engineer en Badalona, Barcelona Provincia

Empleos de Data Engineer en Ugao, Vizcaya Provincia

Empleos de Ntt Data en Alicante, Alicante Provincia

Empleos de Back Office Sin Experiencia en Madrid Provincia

Empleos de Back End Developer en Málaga, Málaga Provincia

Empleos de Technical Sales Work From Home en Remote

Networking Remote Field Service Engineer (L1)

NTT Ltd -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

CCNA
Grado

Descripción completa del empleo

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Networking Remote Field Service Engineer (L1) is an entry level engineering role, responsible for operating in region and provides a professional remote technical support service to clients by identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:

Maintains the support process and ensures that requests for support are handled according to the procedures.
Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
Identifies and resolves problems following agreed procedures.
Carries out agreed maintenance tasks.
Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
Prioritizes and diagnoses incidents according to agreed procedures.
Investigates causes of incidents and seeks resolution.
Escalates unresolved incidents and follows up until incident is resolved.
Provides service recovery, following resolution of incidents.
Documents and closes resolved incidents according to agreed procedures.
Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
Identifies problems and errors prior to or when they occur.
Logs all such incidents in a timely manner with the required level of detail with all the necessary.
Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:

Ability to communicate and work across different cultures and social groups.
Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, Juniper, Aruba, RiverBed etc.
Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Networking technologies such as (but not limited to) Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.

Required experience:

Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
Entry level experience in technical support to clients.
Entry level experience in diagnosis and troubleshooting.
Entry level experience providing remote support in Networking technologies.
Entry level experience in relevant technology.

Workplace type: Remote Working

About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in RD to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Solicitar ahora

Refina tu búsqueda

assurance engineer empleos en ajalvir, md

Networking Remote Field Service Engineer (L1)

Data Actuary - Life & Health

Senior RF Testing Engineer (m/f/d)

Senior Software Engineer (Full Stack), hibrido

Software Engineer

Data Engineer - Life & Health Reinsurance

Human Factors Senior Engineer

Senior QA Engineer

BESS Engineering Director, Global

Developer

Electrical Engineering Specialist

Senior Software Engineer C++ (Endpoint Agent, OS internals)

EEE Parts Project Engineer

Backend Developer (.NET C#)

Procurement Quality Specialist

Associate Environmental Consultant, Hydrogeologist

Senior Rail Systems Engineer

Senior Back End Engineer

Senior Analyst Performance & Analytics

Senior QA AI Engineer

Quiero recibir la alerta de empleo más reciente de assurance engineer en ajalvir, md

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión