Graduate Product Support Engineer - Customer Assurance for HP Additive Manufacturing
Description -
HP’s AM Customer Assurance organization delivers world ‑ class service experiences to customers across our Additive Manufacturing portfolio.
We are looking for a graduate engineer to join our team and support the resolution of product and quality issues while developing strong technical and problem-solving skills.
This role provides hands-on exposure to troubleshooting, escalation management, and collaboration with Product Engineering, Quality, and Services teams. Guided by experienced engineers, the successful candidate will progressively build expertise in system behavior, root cause analysis, and product and services improvement processes.
Responsibilities
Escalation Support & Troubleshooting
Cross ‑ Functional Collaboration
Continuous Improvement & Learning
Contribute to improvement initiatives related to documentation, system limitations, training , and support processes
Product Engineering Exposure
Knowledge & Capability Building
Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Materials, Software or related)
Experience our benefits:
Inclusion & belonging at the core: Join our global employee networks such as Women, Pride, Inclusion, NextGen, Sustainability & DisAbility, with opportunities to get involved locally.
Onsite medical services: Doctor and medical team available for annual checkups, nutrition, oral hygiene, physiotherapy, and general health.
Women Network initiatives: Networking events, STEM promotion, business acumen talks, work–life balance sessions, and future‑skills development.
Legal entity: GBU
Job -
Engineering
Schedule -
Full time
Shift -
No shift premium (Spain)
Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "
