20 publicaciones de empleo destacadas de higher education en madrid, md (¡Están contratando!)

Customer Experience Agent
Hellotickets —Madrid, Madrid provincia
- Todos los fines de semana
- Teletrabajo
- Español
- Google Suite
- Servicio al cliente
- Teletrabajo opcional
19h
LMS Technology Product Owner
Roche —Madrid, Madrid provincia
- Jornada completa
- Informática
- Máster
- Grado
19h
Integration Analyst
Sika —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Informática
- Sistemas ERP
- Plan de pensiones
Solicitud rápida
Senior Deployment & Maintenance Engineer, presencial
VIONVISION —Madrid, Madrid provincia
- De 36.000 € a 45.000 € al año
- Español
- Informática
- PMP
IT Application & Integration Specialist
Atradius —Madrid, Madrid provincia
- Horas extra
- Español
- Azure
- DevOps
- Plan de pensiones
Application & Cloud Security Consultant
Kyndryl —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Informática
7d
Senior Software Engineer - Clickpipes (CDC/Streaming)
ClickHouse —Madrid, Madrid provincia
- De guardia
- Teletrabajo
- Azure
- AWS
Project Lead Engineer – Substation Automation, Control & Protection
Hitachi Rail —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
- Seguro de vida
Project Lead Engineer – Substation Automation, Control & Protection
Hitachi —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
- Seguro de vida
I_SGTO Operational N1 Incidents & Problems Management Analyst II
ISB Santander Global Technology and Operations, S.L. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Agile
Electronics Production & Process Engineer (Hybrid)
Thales —Madrid, Madrid provincia
- Jornada completa
- AutoCAD
- Español
- Microsoft Excel
Accounting Consultant
BIP - Business Integration Partners —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Treasury Coordinator
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Sistemas ERP
- Inglés
.Net Developer
Pluxee —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Informática
Senior Network Engineer
TechBiz Global GmbH —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Grado
Solicitud rápida
Car Fleet Operations Internship (m/f/x)
Procter & Gamble —La Moraleja, Madrid provincia
- 1.000 € al mes
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
11d
Software Delivery Associate
Getnet Platforms —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Informática
- DevOps
- Seguro dental
- Seguro de vida
Solicitud rápida
Manufacturing Engineering
Nextpower —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Ensamblaje
Automation Engineer - Product
Enerpac Tool Group Corporation —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Controladores lógicos programables
- Grado
A Level Economics Teacher
Inspired —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Enseñanza

Quiero recibir la alerta de empleo más reciente de higher education en madrid, md

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Customer Experience Agent

Hellotickets -
Madrid, Madrid provincia

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Detalles del empleo

Hace 19 horas

Beneficios

Teletrabajo opcional

Cualificaciones

Español
Google Suite
Google Docs
Servicio al cliente
Inglés
Zendesk
Requisitos comerciales
Habilidades de comunicación

Descripción completa del empleo

The Role

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a Customer Experience Agent to join our team and ensure that every customer interaction is handled with care, efficiency, and professionalism.

In this role, you’ll be the first point of contact for our customers, helping to resolve their inquiries, manage ticket-related issues, and ensure a seamless experience. If you're a proactive problem-solver with strong communication skills, we’d love to hear from you!

What You’ll Be Doing:

Customer Support & Issue Resolution

Handle customer inquiries and resolve service-related issues efficiently.
Identify the cause of problems, provide clear solutions, and follow up to ensure resolution.

Ticket Management

Coordinate with our ticket providers to resolve any issues.
Deliver tickets manually when necessary to ensure a smooth customer experience.

Customer Happiness & Brand Reputation

Engage with customers via email and chat, ensuring a positive and supportive experience.
Assist in managing our online reputation, responding to feedback professionally and proactively.

What You Need to Succeed:

Education:

A higher education degree is required.

Experience & Skills:

Minimum 2 years of experience in a customer service role.
Familiarity with online tools such as Zendesk is a plus.
Proficiency in Google Suite (Gmail, Google Docs, Sheets, etc.).

Language & Communication:

High level of English & Spanish, with strong grammar skills.
Excellent interpersonal and communication skills, with a customer-focused approach.
Ability to demonstrate empathy and handle customer concerns professionally.

Problem-Solving & Attention to Detail:

Strong problem-solving skills, with the ability to troubleshoot and resolve customer issues effectively.
High attention to detail, ensuring accuracy in communication and ticket processing.

Working Conditions:

Schedule:

37.5 hours per week
5 days a week, including Saturdays and Sundays
Rotating shifts (9:30 AM – 6 PM / 5 PM – 1:30 AM)

Contract Type:

6-month contract with the possibility of extension.

Start Date:

Immediate availability required.

Note: "This is a fully remote position; however, the candidate must be based in Spain to ensure compliance with local financial regulations and business requirements."

Why you'll love working with us:

Remote Work in Spain : Work from anywhere in Spain, with flexibility to suit your needs.
Be part of a dynamic and supportive customer service team
Co-Working Spaces: Prefer an office? Enjoy access to our co-working spaces in Madrid and Barcelona—furry friends welcome!
Hellotickets Credit : Receive €200 annually to enjoy Hellotickets events and experiences.

About us:

Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world.

Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do.

Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of 90 employees living around the world.

Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.

We are proud to have an inclusive workplace environment that will foster your development regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

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Refina tu búsqueda

higher education empleos en madrid, md

Customer Experience Agent

LMS Technology Product Owner

Integration Analyst

Senior Deployment & Maintenance Engineer, presencial

IT Application & Integration Specialist

Application & Cloud Security Consultant

Senior Software Engineer - Clickpipes (CDC/Streaming)

Project Lead Engineer – Substation Automation, Control & Protection

Project Lead Engineer – Substation Automation, Control & Protection

I_SGTO Operational N1 Incidents & Problems Management Analyst II

Electronics Production & Process Engineer (Hybrid)

Accounting Consultant

Treasury Coordinator

.Net Developer

Senior Network Engineer

Car Fleet Operations Internship (m/f/x)

Software Delivery Associate

Manufacturing Engineering

Automation Engineer - Product

A Level Economics Teacher

Quiero recibir la alerta de empleo más reciente de higher education en madrid, md

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The Role

What You’ll Be Doing:

Customer Support & Issue Resolution

What You Need to Succeed:

Working Conditions:

Why you'll love working with us:

About us:

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