11 publicaciones de empleo destacadas de office | italian en barcelona, ct (¡Están contratando!)

Product Support Specialist
BizAway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- APIs
- Teletrabajo opcional
10h
Data Annotation Specialist
Docplanner —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Microsoft Word
- Inglés
- Python
- Abono gimnasio
Solicitud rápida
5d
Chief of Staff to Chief Operating Officer (COO)
The Fork —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
Solicitud rápida
14h
Commerce Engineer EMEA-APAC
VTEX —Barcelona, Barcelona provincia
- CRM software
- Español
- Salesforce
Senior SAP Project Manager
Westernacher Consulting —Barcelona, Barcelona provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Microsoft Excel
Senior Financial Institutions Underwriter
Markel Insurance SE (Se Sucursal En España) —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina
- Seguro dental
- Plan de pensiones
Solicitud rápida
Customer Success Coordinator - Italian Speaker
EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Google Suite
- Seguro dental
Solicitud rápida
10h
Senior UX Researcher – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- CRM software
- Español
- Microsoft Excel
6h
Customer Success Coordinator - French Speaker (VIE Contract)
EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Google Suite
Solicitud rápida
10h
Account Management Representative
Hyperion Materials & Technologies —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
9h
Talent Acquisition Specialist
Sateliot —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Máster
8h

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Product Support Specialist

BizAway -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa
Hace 10 horas

Beneficios

Teletrabajo opcional

Cualificaciones

Jira
Inglés
APIs
SaaS
Italiano

Descripción completa del empleo

About BizAway

Here at BizAway, we Deliver the Future of Travel. 😎

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌱, we support companies on a daily basis, enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀

We know that success comes from People and deserves to be recognized.👫Proactivity and reliability, collaboration and communication are the core values of our culture.

If you like challenges and would love to be part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for. 🤩

We are looking for

We are looking for a technically skilled, customer-oriented and proactive Product Support specialist (m/w/d), eager to contribute to the growth and success of BizAway by supporting our clients with clear, effective and reliable technical assistance.

Your role in BizAway

Manage client-facing technical support requests through Jira, ensuring timely, clear and accurate responses.
Act as the main point of contact for clients on product and platform-related technical issues.
Analyze and troubleshoot client issues, identifying whether they are related to user guidance, configuration, platform behavior, bugs or product limitations.
Collect all relevant information before escalation, including screenshots, logs, steps to reproduce, expected behavior, actual behavior and business impact.
Escalate complex or confirmed issues to Product or Engineering with clear priority and complete context.
Keep the client updated throughout the resolution process, ensuring ownership and follow-up until closure.
Translate technical information into clear client-facing communication.
Identify recurring client issues and share structured feedback internally to support product improvement.

Your basic qualifications

Previous experience in client-facing technical support, SaaS support, product support or similar roles.
Strong customer orientation, empathy and ability to manage client expectations with clear and timely communication.
Solid problem-solving skills, with a structured approach to investigating, reproducing and documenting technical issues.
Ability to explain technical topics in a simple and clear way to non-technical users.
Proficiency with Jira or an equivalent ticketing platform.
Good familiarity with Cursor and Claude.
Good familiarity with APIs, logs and basic technical troubleshooting.
Ability to collect and organize all relevant information for escalation, including screenshots, steps to reproduce, expected behaviour, actual behaviour, impact and urgency.
Excellent written and verbal communication skills; you know how to collaborate effectively with internal teams when escalation is required.
Strong ownership, attention to detail and follow-up mindset.
Confidence with English (Italian a plus).

We are also interested in

Experience in the travel industry or in enterprise settings.
Knowledge of programming basics will help you perform at your best.

Our offer

📄 Contract type: Permanent
🕓 Working hours: Full-time – 40h/week, from Monday to Friday
🏢 Hybrid Barcelona: We love the focus of remote work, but we also value the magic of high-bandwidth, in-person collaboration. You can work from home most of the time, but we expect you to swing by our Barcelona office a couple of times a week to brainstorm and grab a coffee with the team.
💰 Salary: Attractive compensation, including equity in the company
💼 Equity in the company (stock options plan)
✈️ A seat on a scale-up with skyrocketing growth
📈 Development of your entrepreneurial spirit, having the chance to implement real-impact business decision
🌍 Multicultural and international team
🙌 Collaborative and smart environment to work and learn
🍻 Free coffee to kick-start your day and free beers to celebrate together

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.

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office | italian empleos en barcelona, ct

Product Support Specialist

Data Annotation Specialist

Chief of Staff to Chief Operating Officer (COO)

Commerce Engineer EMEA-APAC

Senior SAP Project Manager

Senior Financial Institutions Underwriter

Customer Success Coordinator - Italian Speaker

Senior UX Researcher – (Hybrid)

Customer Success Coordinator - French Speaker (VIE Contract)

Account Management Representative

Talent Acquisition Specialist

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