3 publicaciones de empleo destacadas de product support engineer 3 en tenerife santa cruz de tenerife provincia (¡Están contratando!)

Product Support Engineer 3
Lam Research —Cho, Santa Cruz de Tenerife provincia
- Trabajo híbrido
- Inglés
Lead AI Application Engineer (Infrastructure & LLMOps)
TechBiz Global GmbH —Tenerife, Santa Cruz de Tenerife provincia
- Jornada completa
- Teletrabajo
- Azure
- DevOps
- SQL
Solicitud rápida
Senior Regional Sales Manager
TechBiz Global GmbH —Tenerife, Santa Cruz de Tenerife provincia
- Jornada completa
- Teletrabajo
- CRM software
- Ventas
- Inglés
Solicitud rápida

Related jobs to explore

Based on your search for product support engineer 3

Product Support Engineer 3
Lam Research —Cho, Santa Cruz de Tenerife provincia
This position is responsible for resolving the customer tool problems to meet customers’ expectations and achieving the required escalation performance and…
Optical Fiber Sensors Engineer
ARQUIMEA —San Cristóbal de La Laguna, Santa Cruz de Tenerife provincia
3–4 years of hands-on experience in optical fiber sensors, photonic systems or FOG. Implementation and assembly of optical fiber sensing subsystems and Fiber…
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de product support engineer 3 en tenerife santa cruz de tenerife provincia

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

product support engineer 3 jobs near tenerife santa cruz de tenerife provincia

Empleos de It Support en Palma De Mallorca, Illes Balears Provincia

Empleos de Product Designer en Málaga Provincia

Empleos de Product Manager en Girona, Girona Provincia

Empleos de Product Design Internship en Barcelona, Barcelona Provincia

Empleos de Regional Sales Manager en Madrid, Madrid Provincia

Empleos de Travel Manager en Madrid, Madrid Provincia

Empleos de Seo Manager en Madrid, Madrid Provincia

Empleos de Beauty Manager en Madrid, Madrid Provincia

Empleos de Regional Sales Manager en Barcelona, Barcelona Provincia

Empleos de R&d Engineer Job en Barcelona, Barcelona Provincia

Empleos de Lead Engineer en Barcelona, Barcelona Provincia

Empleos de Lead Engineer en 28900 Getafe, Madrid Provincia

Product Support Engineer 3

Lam Research -
Cho, Santa Cruz de Tenerife provincia

Solicitar ahora

Detalles del empleo

Cualificaciones

Inglés
Debugging

Descripción completa del empleo

Requisition ID

195130

Date posted

03/17/2026

Work Location Model

On-site Flex

Work Location

Saijo-Cho-JP-Saijo-Cho (3021)

Work Country

Japan

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.

What you’ll do

This position is responsible for resolving the customer tool problems to meet customers’ expectations and achieving the required escalation performance and field-reported quality goals in the region.

Resolve Type-1 and Type-2 escalations quickly and efficiently, engaging support from other regions and/or the Fremont Product Group as required meeting the customers’ expectations and escalation performance goals.

Responding to and supporting all assigned escalation tickets
Collaborating with the Local Field Team in Action Plan development
Providing access to trouble shooting tools, materials, and other support documentation resources to use throughout the escalation process
Interfacing with Factory resources and organizations in support of the Local Field Team
Adhering to a structured technical problem solving process
Ensuring the problem is properly supported, corrective actions assigned get completed, and the ticket is closed
Analyze escalation performance to identify and action required improvements and improvement opportunities.
Review and vouch for the accuracy and completeness of Field-reported quality problems.
Prepare supporting information and propose Type-3 escalation conversions when the released hardware/process/procedures cannot resolve the escalated problem.

Who we’re looking for

B.S. in Engineering

More than 7 years of industry experience to include both “hands-on” hardware and/or process experience

Engineering backgrounds as a service or process engineer

Customer Relationship Management Skill

People Management

Communication Skill

Good command of English

Effective communication in inter-departmental and cross cultural environment

Preferred qualifications

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Solicitar ahora

Refina tu búsqueda

product support engineer 3 empleos en tenerife santa cruz de tenerife provincia

Product Support Engineer 3

Lead AI Application Engineer (Infrastructure & LLMOps)

Senior Regional Sales Manager

Related jobs to explore

Quiero recibir la alerta de empleo más reciente de product support engineer 3 en tenerife santa cruz de tenerife provincia

Explorar empleos en más ubicaciones

The group you’ll be a part of

The impact you’ll make

What you’ll do

Who we’re looking for

Preferred qualifications

Our commitment

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión