20 publicaciones de empleo destacadas de account specialist en barcelona, ct (¡Están contratando!)

Customer Care Specialist
Spendesk —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
4d
Junior IT Support Specialist
BizAway —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina
Onboarding & Operations Specialist (Saas)
Amphora Logistics —Barcelona, Barcelona provincia
- Español
- Inglés
- Habilidades organizativas
- Seguro médico privado
Solicitud rápida
GESTOR/A DE COBROS OTIS BARCELONA
Otis —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Microsoft Office
- Negociación
Social Media Coordinator
Outpost24 Group —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Marketing
Sales/Purchasing Support Specialist - 12 Month Contract
Prinova Europe —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Accounts Receivables Specialist
ALEA —Barcelona, Barcelona provincia
- Festivos
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Microsoft Office
Solicitud rápida
Order Management Specialist
Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Sistemas ERP
- Inglés
- Máster
Junior Paid Media Account Manager Google Ads
Avidalia S.L —Barcelona, Barcelona provincia
- De 21.000 € a 26.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
- Teletrabajo opcional
Solicitud rápida
Accounts Payable Specialist
Fagron —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Contabilidad
Solicitud rápida
KYC and Onboarding Analyst (f/m/x)
Deutsche Bank —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
- Plan de pensiones
New Business Development Manager / Responsable de Desarrollo de Nuevos Negocios
Global Experience Specialists —Barcelona, Barcelona provincia
- De 30.000 € a 60.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Habilidades de presentación
Solicitud rápida
Loyalty Specialist
Vueling —Viladecans, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Inglés
Digital Account Manager Senior
Adsmurai —Barcelona, Barcelona provincia
- Trabajo híbrido
- Ventas
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
12d
KYC and Onboarding Specialist (f/m/x)
Deutsche Bank —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
- Plan de pensiones
Talent Acquisition Specialist – Go-To-Market
Spendesk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
Product Support Specialist - EMEA
Ashby —Barcelona, Barcelona provincia
- De 64.500 € a 81.500 € al año
- Disponibilidad fin de semana
- Teletrabajo
- Liderazgo
- Días de asuntos propios
Sales Support Specialist - French Speaker
Prinova Europe —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Ventas
Solicitud rápida
Customer Care Specialist - French and English speaker
Spendesk —Barcelona, Barcelona provincia
- Inglés
Administration Specialist (Temporary)
FERRERO —Barcelona, Barcelona provincia
- Microsoft Excel
- Inglés
- Microsoft Office

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Customer Care Specialist

Spendesk
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 4 días

Cualificaciones

Jira
Francés
Slack
Inglés
Zendesk
UX
B2B
SaaS
Alemán

Descripción completa del empleo

We’re looking for a Customer Care Specialist who is passionate about delivering exceptional

customer experiences. You’ll be the face of our support team, helping users get unstuck quickly,

advocating for their needs internally, and continuously improving our processes and knowledge.

This is a hands-on role focused on high-quality troubleshooting, clear written communication,

and proactive collaboration with Product, Engineering, and Operations.

Key Responsibilities

Own customer conversations across email and live chat, from first response to

resolution, with a focus on clarity, empathy, and speed.
Troubleshoot functional, account, and configuration issues; reproduce bugs; and

collaborate with various stakeholders for escalations and fixes.
Monitor and meet team SLAs and quality standards (first response time, time to

resolution, CSAT, Quality Assurance).
Maintain and improve macros, and internal runbooks to drive self-serve resolution and

consistency.
Identify recurring issues and surface insights that inform product improvements and UX

fixes.
Partner with Care Operations and BPO teams to align on process and quality, ensuring

consistent customer experiences.
Contribute to incident communications during outages or degradations, coordinating

updates and resolutions.
Champion the voice of the customer (VoC) in cross-functional forums and participate to

continuous improvement initiatives

What we're looking for

2+ years in customer support for a SaaS, fintech, or similar product-led company.
Outstanding written communication in English and French; additional languages

(especially German) are a plus.
Collaborative mindset and strong team spirit.
Strong troubleshooting mindset: ability to break down problems, test hypotheses, and

clearly document steps and findings.
Empathy and patience under pressure; you keep users informed and confident even

when issues are complex.
Familiarity with modern support and collaboration tools (e.g., Zendesk/Intercom, Jira,

Salesforce, Notion, Slack).
Process-oriented, with experience improving documentation and quality standards.
Strong sense of ownership: you make sure to handle ticket resolution and satisfaction.

Nice to have

Experience in spend management, payments, cards, invoicing/AP, or expense workflows.
Knowledge of KYC/AML, chargebacks, or payment rails.
Experience in B2B.

Département

Customer Success

Role

Customer & Care Operations

Locations

Barcelona

Employment type

Full-time

About Spendesk

Spendesk is Europe’s leading AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work for companies with up to 1,000 employees.

Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Pigment, and Bloom & Wild. With offices in the United Kingdom, France, Spain, and Germany, Spendesk also puts community at the heart of its mission with CFO Connect. Spendesk believes that people do their best work when they’re given the freedom to thrive and grow. Being bold, bringing a positive attitude, and taking full ownership are fundamental to their culture.

Ready to grow further? Check out their open roles!

Founded in 2016

Solicitar ahora

Refina tu búsqueda

account specialist empleos en barcelona, ct

Customer Care Specialist

Junior IT Support Specialist

Onboarding & Operations Specialist (Saas)

GESTOR/A DE COBROS OTIS BARCELONA

Social Media Coordinator

Sales/Purchasing Support Specialist - 12 Month Contract

Accounts Receivables Specialist

Order Management Specialist

Junior Paid Media Account Manager Google Ads

Accounts Payable Specialist

KYC and Onboarding Analyst (f/m/x)

New Business Development Manager / Responsable de Desarrollo de Nuevos Negocios

Loyalty Specialist

Digital Account Manager Senior

KYC and Onboarding Specialist (f/m/x)

Talent Acquisition Specialist – Go-To-Market

Product Support Specialist - EMEA

Sales Support Specialist - French Speaker

Customer Care Specialist - French and English speaker

Administration Specialist (Temporary)

Quiero recibir la alerta de empleo más reciente de account specialist en barcelona, ct

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