20 publicaciones de empleo destacadas de product support en barcelona, ct (¡Están contratando!)

Customer Support Associate (English Speaker)
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Sistema operativo Windows
- Microsoft Office
- Teletrabajo opcional
Customer Support Coordinator
Zeitview —Barcelona, Barcelona provincia
- De 35.000 € a 40.000 € al año
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
Product Designer - Grow & Engage
N26 —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
- Investigación
- Teletrabajo opcional
Product Support Specialist
BizAway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- APIs
- Teletrabajo opcional
10d
Product Support Specialist - EMEA
Ashby —Barcelona, Barcelona provincia
- De 64.500 € a 81.500 € al año
- Disponibilidad fin de semana
- Teletrabajo
- Liderazgo
- Días de asuntos propios
Product Support Specialist
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Client Services - Egypt
Giesecke+Devrient —El Prat de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Sistemas ERP
- Inglés
Technical Support Specialist (M/F/NB) Fixed-term contract
D-EDGE —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Microsoft Word
- Español
- Google Suite
Solicitud rápida
Spanish and English Speaking Customer Service Administrator
Aspen Pumps —Castellbisbal, Barcelona provincia
- Hasta 24.000 € al año
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Solicitud rápida
5d
Application - Support & Development Engineer (L2)
Veepee —Barcelona, Barcelona provincia
- Inglés
- SQL
- Scripting
Product Analyst
Leadtech —Barcelona, Barcelona provincia
- Horas extra
- Teletrabajo
- Inglés
- Oficina
- SQL
- Flexibilidad horaria
Solicitud rápida
Account Management Support - Benelux & Nordics
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
- Abono gimnasio
Phone Support Specialist
Holded —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Abono gimnasio
- Programa de recomendación
Solicitud rápida
Product Management Consultant (f/m/x)
Product People —Barcelona, Barcelona provincia
- De 40.000 € a 80.000 € al año
- Jornada completa
- Teletrabajo
- Hospital
- Máster
Solicitud rápida
Client Services Support
CBRE —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Office
- Habilidades de análisis
- Contabilidad
Analista de Productos Biológicos y Terapias Avanzadas/ Analyst for Biologics and Advanced Therapies Analysis
Kymos Group —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Control de calidad
- Flexibilidad horaria
- Oportunidades de crecimiento y desarrollo profesional
Product Owner (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Grado
- Plan de pensiones
Sales Assistant Barcelona (recién graduado) - temporal 1 año
Christian Dior Couture —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Sin necesidad de experiencia
- Inglés
Technical Support Specialist
UL Solutions —Barcelona, Barcelona provincia
- Español
- Informática
- Solución de problemas de software
Entry-Level Strategy & Operations Consultant – Life Sciences Sector
BIP - Business Integration Partners —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina

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Customer Support Associate (English Speaker)

Autodesk -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Beneficios

Teletrabajo opcional

Cualificaciones

Desarollador iOS
iOS
Inglés
Sistema operativo Windows
Android
Microsoft Office
Cloud
SaaS

Descripción completa del empleo

Job Requisition ID #

26WD99758

Position Overview
Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with their daily questions across all products and ensure they have a great customer experience. Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a knowledgeable asset in construction software looking to transform a multi-trillion industry! This is a hybrid role with work from home opportunities.
Responsibilities

Support customers by live chat, email, and phone. Interactions include: troubleshooting technical issues, product usage questions, onboarding, set up and subscription inquiries. You will report technical issues and log tickets with accurate information to provide a full record of each issue and resolution
Collaborate with other teams to ensure quality interactions, and promote the voice of the customer (Sales, Customer Success, Engineering, Customer Experience, Finance)
Communicate daily with Tier 2 (Technical Team, Specialists), and Leadership to raise important user concerns, customer sentiment, and product feedback
Take part in support-related projects to allow you to use your unique skill set and improve our team
Embody Autodesk's "Great Behavior" values on the 'how' (courage, accountable, smart) and the 'what' (team goals – CSAT, quality, productivity, adherence and more)
You are seen throughout the organization as accountable, optimistic, and respectful. Employees and customers know that items in your hands will be taken care of quickly and with quality. You have a continuous improvement mindset and an abundance of ideas
The above declarations are not intended to be an "all-inclusive" list of responsibilities of the job described, nor are they intended to be such a listing of the abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities
Minimum Qualifications

1+ years in Customer Support (individual contributor role) with experience in email, phone and live chat in a SaaS environment. You understand the difference between technical troubleshooting and brute force
Experience working to service indicators and using these to succeed for our customers. Elevated verbal and written skills together with composure and patience
Previous experience troubleshooting and supporting iOS, Android, and Windows platforms and cloud-based software like Microsoft Suite, OneDrive
Have a collaborative and consultative work style with and elevated level of integrity and accountability
Experience juggling multiple things at once; customer interactions, using resources, supporting your peers, motivated to learn new things

English Mandatory

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

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product support empleos en barcelona, ct

Customer Support Associate (English Speaker)

Customer Support Coordinator

Product Designer - Grow & Engage

Product Support Specialist

Product Support Specialist - EMEA

Product Support Specialist

Client Services - Egypt

Technical Support Specialist (M/F/NB) Fixed-term contract

Spanish and English Speaking Customer Service Administrator

Application - Support & Development Engineer (L2)

Product Analyst

Account Management Support - Benelux & Nordics

Phone Support Specialist

Product Management Consultant (f/m/x)

Client Services Support

Analista de Productos Biológicos y Terapias Avanzadas/ Analyst for Biologics and Advanced Therapies Analysis

Product Owner (m/f/d)

Sales Assistant Barcelona (recién graduado) - temporal 1 año

Technical Support Specialist

Entry-Level Strategy & Operations Consultant – Life Sciences Sector

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