20 publicaciones de empleo destacadas de space systems en barcelona, ct (¡Están contratando!)

Customer Success Associate - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
10d
Customer Service Representative - Barcelona
Nuitée —Barcelona, Barcelona provincia
- Servicio al cliente
- Microsoft Office
- Hotel
Technical Team Lead, Contract
Xcelirate —Barcelona, Barcelona provincia
- Teletrabajo
- AWS
- JavaScript
- Linux
Solicitud rápida
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Horas extra
- Teletrabajo
- Investigación
- Oficina
- Grado
- Teletrabajo opcional
Solicitud rápida
Founding Product Designer - Factorial Tech Spinoff
Factorial —Barcelona, Barcelona provincia
- De 45.000 € a 82.000 € al año
- Inglés
- Investigación
Solicitud rápida
Product Designer
Viaplay Group —Barcelona, Barcelona provincia
- Trabajo híbrido
- Investigación
10d
Mobility Specialist - EMEA
Remote —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
- Habilidades de comunicación
- Vacaciones pagadas
- Teletrabajo opcional
Front Desk Hospitality Agent
Sonder Holdings —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Hotel
- Recepción
- Seguro dental
- Seguro oftalmológico
Events Operation Coordinator
The Hoxton —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Hotel
Solicitud rápida
Senior AdTech
Softonic —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- JavaScript
- Teletrabajo opcional
Solicitud rápida
Intermediate Designer
The Design Agency —Barcelona, Barcelona provincia
- Jornada completa
- AutoCAD
- Inglés
- Oficina
Solicitud rápida
Sr Product Operations Manager - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Oficina
- Grado
- Inteligencia artificial
- Teletrabajo opcional
Solicitud rápida
7d
Concierge Trainee
Mandarin Oriental —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Hotel
Strategy Associate
Innovamat —Sant Cugat del Vallès, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
Solicitud rápida
Junior/Mid AI Legal Specialist (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- Inteligencia artificial
- Vacaciones pagadas
- Teletrabajo opcional
Staff Product Manager - AI - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Oficina
- Máster
- Grado
- Teletrabajo opcional
Solicitud rápida
Workplace Services Coordinator, Barcelona
CrowdStrike —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
10d
Account Executive - (Spanish Speaking) - 100% remote - Europe
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Ventas
- Teletrabajo opcional
Solicitud rápida
Events Manager
Duetto Research —Barcelona, Barcelona provincia
- Teletrabajo
- Hotel
- Marketing
- Experiencia en hoteles
Solicitud rápida
Project Manager: Design
The Design Agency —Barcelona, Barcelona provincia
- Jornada completa
- AutoCAD
- Inglés
- Oficina
Solicitud rápida

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Customer Success Associate - 100% Remote - EMEA

Hostaway
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 10 días

Beneficios

Teletrabajo opcional

Cualificaciones

ESO
Francés
Español
Inglés
Bachillerato
SaaS
Gestión de cuentas

Descripción completa del empleo

NOTE: This is a FULLY remote role, but the candidate must be within a European timezone to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are willing to work within the Central European Timezone.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

We’re looking for a Customer Success Associate to join our team and support our SMB customers across key markets. This is a great opportunity for someone who enjoys working closely with clients, thrives in a fast-paced environment, and loves turning day-to-day customer interactions into long-term success and retention.

In this role, you’ll act as a trusted partner for a portfolio of small and medium-sized customers, helping them navigate requests, solve issues, and get ongoing value from Hostaway. A large part of your day-to-day work will be focused on managing tickets and client requests, so we’re looking for someone who is organized, responsive, and comfortable handling a high volume of customer conversations with care and confidence.

You must speak fluent French, Spanish, and English to be considered for the role.

Your Mission

Handle and process the main incoming requests via the ticketing system (cancellation requests, discount requests, contract negotiations, and optimization/training calls) with a strong focus on retention and churn prevention.
Support SMB customers across key markets in English, French, and Spanish, ensuring clear, professional, and customer-focused communication.
Improve usage and adoption through proactive, content-driven communications and scheduled optimization calls.
Diagnose potential barriers to renewal and partner with customers to overcome them.
Demonstrate commitment to our customer base through the highest level of responsiveness.
Identify opportunities to consistently delight customers and advocate for their needs internally.

2+ years of experience in Customer Success, Account Management, or Renewals in a SaaS environment.
Experience managing a high volume of customer interactions in a structured, fast-moving environment.
Confidence handling tickets, customer requests, billing or cancellation-related conversations, and retention-focused discussions.
Excellent organizational skills and the ability to prioritize across multiple accounts and requests.
A problem-solving mindset, with the ability to simplify complex issues for customers.
Professional fluency in English, French, and Spanish.
Comfort working in a remote, international team environment.
Experience in the STR industry is a strong plus.

What we offer

Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

Solicitud rápida

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