20 publicaciones de empleo destacadas de customer service manager en barcelona barcelona provincia (¡Están contratando!)

Customer Service Manager
Newrest —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Sistemas ERP
Solicitud rápida
RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA
BRAVO ADVOCATS ASSOCIATS SLU —l'Hospitalet de Llobregat, Barcelona provincia
- De 2.100 € a 2.500 € al mes
- Incorporación inmediata
- Microsoft Word
- CRM software
- Microsoft Excel
Responsable de Atención al cliente - Trabajador/a Social - Residencia Sant Cugat
Caser Residencial —Sant Cugat del Vallès, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Mantenimiento
- Grado
- Formación continua
AI Support Delivery Manager: Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Customer Experience & Services Manager - MM Maquinista
MEDIA MARKT SATURN, S.A.U. —Barcelona, Barcelona provincia
- Jornada completa
- Liderazgo
- Habilidades de comunicación
- Marketing
- Formación continua
Solicitud rápida
Senior Customer Success Manager
Acai Travel —Barcelona, Barcelona provincia
- De 38.000 € a 45.000 € al año
- Jornada completa
- CRM software
- Español
- Inglés
Customer Success Manager - Barcelona
Relevance AI —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- Ventas
Responsable de atención al cliente / trabajador-a social
domestiko.com —Sant Cugat del Vallès, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Grado
- Psicología
- Formación continua
5d
Customer Success Manager EU-Fr.
Loyal Guru —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
Customer Success Manager – Review Collect
Review Collect —Barcelona, Barcelona provincia
- De 25.000 € a 48.000 € al año
- Jornada completa
Solicitud rápida
5d
AGENT D'ATENCIÓ ALS CLIENTS A L'AEROPORT -CAPS DE SETMANA-
Oficina de Treball del SOC —El Prat de Llobregat, Barcelona provincia
- 600 € al mes
- Solo fin de semana
- Español
- Servicio al cliente
- Inglés
Responsable Departamento Atención al Cliente
PURFLUX Spain S.L.U. - Cerdanoyla —Sabadell, Barcelona provincia
- De lunes a viernes
- Trabajo híbrido
- Español
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Senior Customer Success Manager, EMEA
Duetto Research —Barcelona, Barcelona provincia
- Teletrabajo
- Salesforce
- Inglés
- Hotel
Solicitud rápida
Technical Customer Success Manager, Endpoint Security
Check Point Software Technologies —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Linux
- Liderazgo
Solicitud rápida
7d
Customer Success Manager EU- It
Loyal Guru —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
Senior Customer Success Manager
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Ventas
- Habilidades de presentación
18h
Customer Success Manager – Italian Market
fonio —Barcelona, Barcelona provincia
- De 60.000 € a 80.000 € al año
- Jornada completa
- Inglés
Solicitud rápida
Customer Success Manager – German Market
Spendesk —Barcelona, Barcelona provincia
- Trabajo híbrido
- Sistemas ERP
- Inglés
- Oficina
Customer Success Manager
Red Points —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
7d
Strategic Customer Success Manager
Appspace —Barcelona, Barcelona provincia
- Teletrabajo
- Ventas
- Grado
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
5d

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Customer Service Manager

Newrest -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Contrato indefinido | Jornada completa

Cualificaciones

Español
Servicio al cliente
Catering
Sistemas ERP
Inglés
Máster
Negociación

Descripción completa del empleo

At Newrest, we move forward thanks to those who get involved, take risks, and are eager to develop. Join a dynamic team with an entrepreneurial and sporty mindset, where decisions are taken quickly without fear of failure. At Newrest, everyone contributes to the Group’s growth. Here, hands-on experience matters, even the CEO pushes trolleys.

About Newrest

Newrest, an expert in out-of-home catering and Facility Management, is one of the world leaders in multi-sector catering. Driven by a pioneering “Unlimited” spirit, the Group operates in 53 countries with 60,000 employees.

Our services cover a wide range of areas: airline catering, buy-on-board, onboard duty free, concession catering, remotes sites and Facility Management services, rail catering, airport and motorway concessions.

More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.

Key responsibilities:

As the commercial manager in the subsidiary, you are the interface between our airline’s customers and the internal team
You will ensure all information (flight schedules, manuals, menu changes and any other instructions...) is distributed to all "key" people of the unit
Ensure information is clearly understood, completed and applied by everyone
Intensively control the compliance of the preparation and delivery of agreed services (flight checks, chef tables…).
Ensure billing is correct: all items are charged at the right price.
Provide excellent relationship with Stakeholders to retain and create a unique operational and commercial relationship.
Provide centralized and fluid external / internal operational communication between the unit and clients.
Control and monitors the crew comment: adequate response within 24h00.
Ensure proper execution of corrective actions.
Create business relationships with new customers, allowing the signing of new contracts.
Ensure that the airline quality dashboard is maintained.

Minimum 2 years of experience in commercial or customer services positions
Experience in catering companies is mandatory
A previous experience on Airlines customer services is appreciated
English and Spanish fluent mandatory
Customer focus, empathy, negotiation skills, constancy, work under pressure, results oriented
Client satisfaction will be your priority
Attention to detail
Focussed on compliance at all time
Resilient to stressful situations
Well organized, rigorous and methodical yet flexible to adapt to local constraints
Commercial awareness
Hands on personality
Excellent computers skills (Office Suite)

What you should know before applying:

Out of solidarity with our field teams, remote work is not available
Versatility is key, even in support functions
A strong corporate DNA based on commitment, responsibility, and team spirit
A dynamic, international environment that is constantly evolving
Double-digit growth since 2020
€3.4 billion in revenue (2024/2025)
Development of Industry 4.0: Digital Factory: https://www.youtube.com/watch?v=2fq_qXf7WFo
In-house ERP system: Winrest
A Graduate Program that develops young talent
Management of the entire value chain: from raw material procurement to delivery on the tarmac
Over 2 million meals served per day
Group news available here: https://media.newrest.eu/

So, if you want to join a team that values your motivation as much as your potential… send us your application and come build your success with us!

Solicitud rápida

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