20 publicaciones de empleo destacadas de hotel back office en barcelona barcelona provincia (¡Están contratando!)

Front Desk Hospitality Agent
Sonder Holdings —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Hotel
- Recepción
- Seguro dental
- Seguro oftalmológico
Work & Study Program: Hotel Management Degree
Motel One —Barcelona, Barcelona provincia
- Media jornada
- Español
- Inglés
- Hotel
Solicitud rápida
Customer Service
Emilio Sánchez Academy —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Ventas
- Servicio al cliente
Contact Centre Back Office Operations Manager – Hybrid Model
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Oficina
- Inteligencia artificial
- Liderazgo
Guest Services Internship
Eterniti —Barcelona, Barcelona provincia
- 750 € al mes
- Disponibilidad fin de semana
- Inglés
- Hotel
- Administración y dirección de empresas
- Programa de recomendación
Solicitud rápida
Retention Specialist New
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Horas extra
- CRM software
- Oficina
- Hotel
- Teletrabajo opcional
6d
Associate Developer – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Español
- Informática
- Inglés
14d
CX Training Lead (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Inteligencia artificial
- Liderazgo
Accountant – Temporary role (maternity cover)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
Operations Executive
Eterniti —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Hotel
- Programa de recomendación
Solicitud rápida
1d
SEO & Content Specialist – Liligo – (French Speaker) – Hybrid
eDreams ODIGEO —Barcelona, Barcelona provincia
- Google Suite
- Marketing
- Inglés
Recepcionista
Motel One —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Recepción
Solicitud rápida
Account Executive - Dutch speaker (Independent Hotels)
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
- Teletrabajo opcional
Product Manager – Hybrid
eDreams ODIGEO —Barcelona, Barcelona provincia
- Servicio al cliente
- Oficina
- Inteligencia artificial
Product Director PRIME
eDreams ODIGEO —Barcelona, Barcelona provincia
- Oficina
- Máster
- Grado
Growth Marketing Specialist – CRM & Funnel Optimization (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- CRM software
- Español
- Marketing
Account Executive DACH
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
- Teletrabajo opcional
Software Back-end Architect
Shiji Group —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- DevOps
- Inglés
Solicitud rápida
Finance Administrator
Hines —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Inglés
Account Executive – Business Intelligence (Italian speaker)
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
- Teletrabajo opcional

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Front Desk Hospitality Agent

Sonder Holdings
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Beneficios

Seguro dental
Seguro oftalmológico

Cualificaciones

Inglés
Recepción

Descripción completa del empleo

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+ cities spanning 10 countries and three continents. Sonder’s innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

We are growing and will be looking for future team members. Please apply to register your interest and we will contact you once we have new roles and start interviewing.

Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for anyone who loves interacting with guests and finds fulfillment in creatively solving problems. You are a detail-oriented individual who thrives on interacting with others, supporting your fellow team members, and satisfying guest requests throughout the day. If you’re ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, we’d love to hear from you!

AT SONDER YOU WILL:

Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners.
Guide guests through the technology-rich Sonder experience, ensuring they are able to make the most out of their stay and use our tech features
Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk
Handle all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with services, facility, hours of operations, directions, etc.
Assist building leadership with any administrative tasks required to keep all operations running smoothly
Flex to support the back-of-house/Hospitality Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issues
Ensure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others, as assigned
Support multiple Sonder properties throughout the local market, as required

WHAT WE LOOK FOR:

Personable, guest-centric, and positive; you love speaking with others in person and via phone, email, and chat
Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
Excellent problem solving skills, with the desire to “get it done” for our guests
Strong computer literacy and writing skills and comfort switching between multiple desktop and mobile applications
Organized, hardworking, and detail-oriented
Thrives in a fast paced, ever-changing, always challenging startup environment
Ability to work effectively both in a team environment as well as independently
Flexible schedule and open to working evenings, weekends and holidays
Ability to lift/carry items up to 50 pounds and stand/walk for extended periods of time
Proficiency in languages other than English a plus
This role requires regular access to a reliable smartphone for work purposes. (Expense reimbursement available)
This role requires reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking, walking, public transportation, scooter and/or other forms of transit that provide reasonable work associated transit times between locations)

We also have great benefits to make your life easier so you can focus on what you’re best at:

Competitive compensation
Generous stock plan
Medical, dental and vision insurance (where applicable)
Flexible vacation
Annual free credits and discounts to stay in Sonders
A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

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Refina tu búsqueda

hotel back office empleos en barcelona barcelona provincia

Front Desk Hospitality Agent

Work & Study Program: Hotel Management Degree

Customer Service

Contact Centre Back Office Operations Manager – Hybrid Model

Guest Services Internship

Retention Specialist New

Associate Developer – (Hybrid)

CX Training Lead (Hybrid)

Accountant – Temporary role (maternity cover)

Operations Executive

SEO & Content Specialist – Liligo – (French Speaker) – Hybrid

Recepcionista

Account Executive - Dutch speaker (Independent Hotels)

Product Manager – Hybrid

Product Director PRIME

Growth Marketing Specialist – CRM & Funnel Optimization (Hybrid)

Account Executive DACH

Software Back-end Architect

Finance Administrator

Account Executive – Business Intelligence (Italian speaker)

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