20 publicaciones de empleo destacadas de customer care specialist en catalunya (¡Están contratando!)

Customer Support Associate (English Speaker)
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Sistema operativo Windows
- Microsoft Office
- Teletrabajo opcional
Benefits Operations Specialist - EMEA
Remote —Barcelona, Barcelona provincia
- De 35.250 € a 79.300 € al año
- Teletrabajo
- Servicio al cliente
- Inglés
- Investigación
- Vacaciones pagadas
- Teletrabajo opcional
Customer Care Specialist
Spendesk —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
4d
Junior CRM Operations Specialist - sustitución
The Mind Hub Company —Barcelona, Barcelona provincia
- 28.000 € al año
- Jornada completa
- Teletrabajo
- CRM software
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Customer Care Specialist - French and English speaker
Spendesk —Barcelona, Barcelona provincia
- Inglés
Junior/Mid AI Legal Specialist (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- De 55.000 € a 85.000 € al año
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- Inteligencia artificial
- Vacaciones pagadas
- Teletrabajo opcional
Marketing & Community Specialist | Maia Care
GCO Ventures —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Servicio al cliente
- Habilidades de comunicación
- Teletrabajo opcional
10d
Customer Care Specialist (Italian Speaker)
Barkyn —Barcelona, Barcelona provincia
- De 20.000 € a 25.000 € al año
- Jornada completa
- Teletrabajo
- Inglés
Lifecycle Specialist, Time and Attendance - EMEA
Remote —Barcelona, Barcelona provincia
- De 29.750 € a 67.000 € al año
- Teletrabajo
- Google Suite
- Inglés
- Project management
- Vacaciones pagadas
- Días de asuntos propios
Talent Acquisition Specialist – Go-To-Market
Spendesk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
Care Operations Specialist
Impress —Barcelona, Barcelona provincia
- 21.500 € al año
- Jornada completa
- CRM software
- Español
- Servicio al cliente
- Oportunidades de crecimiento y desarrollo profesional
12d
Customer Service Advisor - French-speaking
Dojo.tech —Barcelona, Barcelona provincia
- De 25.000 € a 27.000 € al año
- Turno de 8 horas
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
People Operations Specialist Southern Europe
EQS Group GmbH —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Customer Care Specialist - Spend Platform -English Speaker
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
- Abono gimnasio
2d
Loyalty Specialist
Vueling —Viladecans, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Inglés
Accommodation Market Specialist (French/English) – Hybrid
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Salesforce
- Inglés
Lead, Digital Customer Experience Communication & Governance
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Marketing
- Días de asuntos propios
- Teletrabajo opcional
AI Support Delivery Manager: Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Accommodation Market Specialist (Temporary) – Hybrid
eDreams ODIGEO —Barcelona, Barcelona provincia
- CRM software
- Salesforce
- Inglés
Marketing Specialist | DTC E-commerce | 100% Remote EU
Foxelli Group —Barcelona, Barcelona provincia
- Hasta 1.400 € al mes
- Jornada completa
- Teletrabajo
- Marketing
- Vacaciones pagadas
- Abono gimnasio

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Customer Support Associate (English Speaker)

Autodesk -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Beneficios

Teletrabajo opcional

Cualificaciones

Desarollador iOS
iOS
Inglés
Sistema operativo Windows
Android
Microsoft Office
Cloud
SaaS

Descripción completa del empleo

Job Requisition ID #

26WD99758

Position Overview
Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with their daily questions across all products and ensure they have a great customer experience. Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a knowledgeable asset in construction software looking to transform a multi-trillion industry! This is a hybrid role with work from home opportunities.
Responsibilities

Support customers by live chat, email, and phone. Interactions include: troubleshooting technical issues, product usage questions, onboarding, set up and subscription inquiries. You will report technical issues and log tickets with accurate information to provide a full record of each issue and resolution
Collaborate with other teams to ensure quality interactions, and promote the voice of the customer (Sales, Customer Success, Engineering, Customer Experience, Finance)
Communicate daily with Tier 2 (Technical Team, Specialists), and Leadership to raise important user concerns, customer sentiment, and product feedback
Take part in support-related projects to allow you to use your unique skill set and improve our team
Embody Autodesk's "Great Behavior" values on the 'how' (courage, accountable, smart) and the 'what' (team goals – CSAT, quality, productivity, adherence and more)
You are seen throughout the organization as accountable, optimistic, and respectful. Employees and customers know that items in your hands will be taken care of quickly and with quality. You have a continuous improvement mindset and an abundance of ideas
The above declarations are not intended to be an "all-inclusive" list of responsibilities of the job described, nor are they intended to be such a listing of the abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities
Minimum Qualifications

1+ years in Customer Support (individual contributor role) with experience in email, phone and live chat in a SaaS environment. You understand the difference between technical troubleshooting and brute force
Experience working to service indicators and using these to succeed for our customers. Elevated verbal and written skills together with composure and patience
Previous experience troubleshooting and supporting iOS, Android, and Windows platforms and cloud-based software like Microsoft Suite, OneDrive
Have a collaborative and consultative work style with and elevated level of integrity and accountability
Experience juggling multiple things at once; customer interactions, using resources, supporting your peers, motivated to learn new things

English Mandatory

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

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customer care specialist empleos en catalunya

Customer Support Associate (English Speaker)

Benefits Operations Specialist - EMEA

Customer Care Specialist

Junior CRM Operations Specialist - sustitución

Customer Care Specialist - French and English speaker

Junior/Mid AI Legal Specialist (Full Remote - Europe)

Marketing & Community Specialist | Maia Care

Customer Care Specialist (Italian Speaker)

Lifecycle Specialist, Time and Attendance - EMEA

Talent Acquisition Specialist – Go-To-Market

Care Operations Specialist

Customer Service Advisor - French-speaking

People Operations Specialist Southern Europe

Customer Care Specialist - Spend Platform -English Speaker

Loyalty Specialist

Accommodation Market Specialist (French/English) – Hybrid

Lead, Digital Customer Experience Communication & Governance

AI Support Delivery Manager: Customer Care

Accommodation Market Specialist (Temporary) – Hybrid

Marketing Specialist | DTC E-commerce | 100% Remote EU

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