20 publicaciones de empleo destacadas de customer service analyst en catalunya (¡Están contratando!)

Lead Data Analyst - Marketing
Rover —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- SQL
- Python
- Abono gimnasio
- Plan de pensiones
Customer Service Master Data Analyst
Coty Inc. —Barcelona, Barcelona provincia
- Microsoft Excel
- Servicio al cliente
- Inglés
1d
Functional Analyst in Transportation Systems, Transportation Network Configuration, GTS
Amazon Spain Services, S.L.U. —Barcelona, Barcelona provincia
- Turno de 8 horas
- Informática
- Grado
- Liderazgo
13d
Data Analyst Junior - 3PL Control Tower
Amazon Spain Fulfillment, S.L.U. —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Business Analyst Operations (W/M/X) - Permanent
Veepee —Barcelona, Barcelona provincia
- Microsoft Excel
- Inglés
- SQL
Test Analyst (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Grado
- Plan de pensiones
7d
AI & MI Solutions Specialist, Global Procurement Operations (GPO), AI & MI Solutions
Amazon Spain Services, S.L.U. —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Habilidades de análisis
- Project management
7d
Business Analyst
Chevron —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
2d
Prime Associate Business Analyst – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Informática
- Inglés
- Oficina
7d
Vehicle Maintenance Analyst
Amentum —Garcia, Tarragona provincia
- Jornada completa
- Teletrabajo
- Microsoft Office
- Grado
ServiceNow Developer
PPG —Barcelona, Barcelona provincia
- Jornada completa
- DevOps
- Inglés
- Recursos humanos
Solicitud rápida
IT Business Analyst - Noatum Autologistics
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina
Data Analyst
Affinity.co —Barcelona, Barcelona provincia
- CRM software
- Microsoft Excel
Senior Clinical Solution Analyst - Evinova
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Oficina
- Grado
Integration Analyst
Duetto Research —Barcelona, Barcelona provincia
- Teletrabajo
- Hotel
Solicitud rápida
IT Business Analyst – SAP & Supply Chain
Arxada —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- Grado
- Manufactura
Service Implementation Specialist
Red Points —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
Business Analyst Intern, Trade-In
Back Market —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- SQL
Business Analyst - Digital Finance
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Investigación
- Microsoft Office
- Días de asuntos propios
- Teletrabajo opcional
Trainee on the Job in Global Renewable Energy and Climate Protection Project Development (m/f/d)
atmosfair gGmbH —Castelldefels, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Grado
Solicitud rápida

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Lead Data Analyst - Marketing

Rover -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Beneficios

Abono gimnasio
Plan de pensiones

Cualificaciones

Tableau
SQL
Python
Marketing

Descripción completa del empleo

Who we are:

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia.

Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community.

We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover we’re committed to creating an accessible, inclusive, and welcoming community, which starts with our employees.

Want to make an impact? Join our pack and come work (and play!) with us.

Who We're Looking For:

We're looking for a Lead Analyst to ensure that our Marketing team makes data-driven decisions at every stage—from early-stage ROI modeling to designing and analyzing experiments that drive global growth. You will be the primary point of contact for our Growth, SEO, and International teams, collaborating directly with marketing leadership to define strategy.

You will take the lead in designing measurement frameworks and analyzing performance to inform where we invest next. You will be empowered to identify the root causes of fluctuations in our metrics and present the overarching narrative of marketplace performance to the broader organization. When the data shows a need for change, you are expected to bring together the evidence and the right people to find the solution.

This is a hybrid position that has the minimum expectation to work out of our Barcelona Office in the Poblenou neighborhood two days per week on Mondays and Thursdays. For this reason, candidates must be based in Barcelona or willing to relocate.

Your Impact:

Deepen customer engagement: Lead the analysis on customer retention and LTV expansion. You will identify underlying trends and proactively recommend strategies to the marketing team to increase long-term user value.
Tell stories that drive action: Design the reporting architecture and define the key business metrics for the department. You will build dashboards and craft data narratives that directly influence decisions made by marketing and cross-functional leadership.
Drive marketing efficiency: Define the way we run experimentation in the Marketing space. You will advance our testing methodology to ensure statistical rigor and optimize strategies across multiple marketing functions.
Partner with key decision-makers: Partner with Growth, International Expansion, and SEO leadership. You will translate their complex business goals into analytical roadmaps and provide the insights needed to prioritize their initiatives.

Your Qualifications:

6+ years of experience using data to drive business impact, including identifying actionable insights, crafting compelling narratives, and partnering with cross-functional teams to define and implement solutions.
Advanced proficiency in SQL, with the ability to review and optimize code from other analysts and collaborate with engineering on data models.
Strong proficiency in statistical analysis and using Python or R.
Proven expertise in A/B testing, statistical analysis, and experimental design.
Proven ability to manage large analytical initiatives from design to completion, including managing stakeholder expectations and timelines.
Demonstrated success in collaborating cross-functionally to define business problems, scope project deliverables and timelines, implement reporting solutions, and shape organizational strategy.
Highly adept communicator of data insights across technical and non-technical audiences.
Data visualisation tool experience (e.g. Mode, Looker, Tableau, etc.)

Nice to Have:

Demonstrated experience mentoring and developing junior team members, analysts, and non-technical stakeholders.
Experience in a two-sided marketplace.

Benefits of working at Rover:

Long-term incentive plan with a company performance-based cash payout
Pension plan
Private medical insurance
25 days PTO
Meal allowance and flexible compensation plan (transport and nursery)
Gym membership
€450 to cover the costs associated with the adoption of a pet
Annual €150 wellness reimbursement
Flexible work hours, sometimes you'll need to be in at certain times, but on the whole, we're pretty flexible when it comes to managing workload and time
Grab snacks, fresh fruit, in our kitchen to keep yourself going
Regular team activities, events, game nights, and more
Dog-friendly office

Rover is an equal-opportunity employer committed to promoting a diverse, inclusive, and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances.

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Quiero recibir la alerta de empleo más reciente de customer service analyst en catalunya

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