20 publicaciones de empleo destacadas de customer service team lead en catalunya (¡Están contratando!)

City Manager - Barcelona
Indie Campers —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Oficina
Solicitud rápida
Project Manager - Tradeshows
TransPerfect —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Project management
- Grado
Solicitud rápida
Food Service Business Developer
PepsiCo —Barcelona, Barcelona provincia
- Negociación
License Owner, Barcelona
Stranger Soccer —Barcelona, Barcelona provincia
- Servicio al cliente
Solicitud rápida
2h
Branch Operations Supervisor
Indie Campers —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Oficina
Solicitud rápida
GPC Service Performance Lead
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Grado
- Liderazgo
Customer Service Support
Olympus Iberia S.A.U. (OIB) —l'Hospitalet de Llobregat, Barcelona provincia
- CRM software
- Español
- Servicio al cliente
13d
Recruiter and Team Lead (scaleup)
Merlin Digital Partner —Barcelona, Barcelona provincia
- Grado
- Reclutamiento
- Liderazgo
Solicitud rápida
ECE & MEA Customer Support Service Line Manager
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Habilidades de análisis
- Liderazgo
Customer Service Specialist
CooperSurgical —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Servicio al cliente
- Sistemas ERP
Global Learning & Development Programs Lead
Galderma —Barcelona, Barcelona provincia
- Liderazgo
Team Lead, R&D ISS Global Support Center
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Grado
(Junior) Commerce Consultant
Dentsu —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
Trouble Shooter TCMS Leader
ALSTOM —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
10d
Business Development Manager
The Social Hub —Barcelona, Barcelona provincia
- Español
- Inglés
- Hotel
Solicitud rápida
Outbound Sales Team Lead
SumUp —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Liderazgo
Solicitud rápida
CX Training Lead (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Inteligencia artificial
- Liderazgo
B2B Operations Manager - Customer Experience
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Salesforce
- Inglés
- Oficina
Solicitud rápida
Manager of Customer Success
Amenitiz —Barcelona, Barcelona provincia
- Inglés
- Liderazgo
Solicitud rápida
5d
Compliance Lead
Kidde Global Solutions —Esplugues de Llobregat, Barcelona provincia
- Español
- Inglés
- Grado

Quiero recibir la alerta de empleo más reciente de customer service team lead en catalunya

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City Manager - Barcelona

Indie Campers -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Cualificaciones

Logística
Inglés

Descripción completa del empleo

About us

Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.

The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.

The Role

The City Lead has full responsibility for the daily operations and performance at the Barcelona depot. While remaining strongly hands-on (60–70%), this role carries clear managerial and financial ownership.

Leads the local team, manages depot costs, ensures efficient fleet turnaround, and drives continuous operational improvement. This role is accountable not only for execution, but for results. Reporting directly to the District Manager, you are responsible for delivering a high-performing, cost-efficient, and customer-focused operation every day.

Key Responsibilities

Own the end-to-end performance of the city depot across Rental and Servicing;
Lead, supervise, and develop the local operational team, including shift and task planning and performance feedback;
Be a culture setter and a leader by example;
Track daily KPIs and ensure the SOPs are being executed;
Monitor and improve vehicle unavailability, including stepping up to do repairs when needed;
Own depot cost performance, including consumables, rework prevention while managing disciplined cost control practices;
Oversee the preparation and presentation of RVs for sales appointments;

Practical Requirements

Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods;
Comfortable working indoors and outdoors in varying weather conditions;
Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs;
3 - 5 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments;
Strong hands-on operational capability, with the ability to step into daily depot workflows;
Ability to multitask, prioritise, and handle physical tasks during high-volume periods;
Flexibility to work extended shifts during peak seasons, ensuring operational continuity;
Driving License (Category B) required;
English proficiency (mandatory)

The Indie Commitment!

Being part of a young, fast-growing and innovative company where you make a difference;
Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
Continuous training and coaching to develop the skills that matter to you;
Compensation package that includes Performance and Referral Bonuses;
Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania;

Are you ready to Go Indie?

Solicitud rápida

Refina tu búsqueda

customer service team lead empleos en catalunya

City Manager - Barcelona

Project Manager - Tradeshows

Food Service Business Developer

License Owner, Barcelona

Branch Operations Supervisor

GPC Service Performance Lead

Customer Service Support

Recruiter and Team Lead (scaleup)

ECE & MEA Customer Support Service Line Manager

Customer Service Specialist

Global Learning & Development Programs Lead

Team Lead, R&D ISS Global Support Center

(Junior) Commerce Consultant

Trouble Shooter TCMS Leader

Business Development Manager

Outbound Sales Team Lead

CX Training Lead (Hybrid)

B2B Operations Manager - Customer Experience

Manager of Customer Success

Compliance Lead

Quiero recibir la alerta de empleo más reciente de customer service team lead en catalunya

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