20 publicaciones de empleo destacadas de director of customer service en catalunya (¡Están contratando!)

Senior Director - People Relations and Compliance
HP —Sant Cugat del Vallès, Barcelona provincia
- De 200.000 € a 300.000 € al año
- Jornada completa
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- Recursos humanos
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- Seguro dental
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IQVIA —Barcelona, Barcelona provincia
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- Microsoft Powerpoint
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5d
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- Microsoft Powerpoint
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eDreams ODIGEO —Barcelona, Barcelona provincia
- Español
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Waters Corporation —Cerdanyola del Vallès, Barcelona provincia
- Teletrabajo
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Teradata —Barcelona, Barcelona provincia
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Shiftmove —Barcelona, Barcelona provincia
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ADP —Barcelona, Barcelona provincia
- De 79.400 € a 171.400 € al año
- Jornada completa
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Veeam Software —Barcelona, Barcelona provincia
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European Marketing Manager
Gunnebo Entrance Control —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
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Groups, Billing & Rooming Coordinator
SLS —Barcelona, Barcelona provincia
- De 24.000 € a 28.000 € al año
- Jornada completa
- Teletrabajo
- Español
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- Inglés
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Director of IT
Preply —Barcelona, Barcelona provincia
- Jornada completa
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- Inglés
- AWS
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Director of Analytics
Rover.com —Barcelona, Barcelona provincia
- De 96.623 € a 123.677 € al año
- Jornada completa
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- SQL
- Python
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- Plan de pensiones
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Director, Product Management – Fleet and Autonomous Vehicles US or Europe
ChargePoint —Barcelona, Barcelona provincia
- De 212.000 € a 325.000 € al año
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Regional Sales Manager - Europe
Applus IDIADA —Santa Oliva, Tarragona provincia
- Jornada completa
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Director of CX Service Excellence
eDreams ODIGEO —Barcelona, Barcelona provincia
- Oficina
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Head of Executive Recruiting
Glovo —Barcelona, Barcelona provincia
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HR Director, IBP Site
ICL Group —Súria, Barcelona provincia
- Horas extra
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MWR Director - Diego Garcia
Amentum —Garcia, Tarragona provincia
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- Grado
- Liderazgo
GUCCI Store Director - Barcelona Paseo
Gucci —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Microsoft Powerpoint
- Microsoft Word
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Senior Director - People Relations and Compliance

HP -
Sant Cugat del Vallès, Barcelona provincia

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Detalles del empleo

Jornada completa
De 200.000 € a 300.000 € al año

Beneficios

Seguro dental
Seguro oftalmológico
Seguro de vida

Cualificaciones

Gestión de compliance
Grado
Recursos humanos
Administración y dirección de empresas
Relaciones Laborales
Liderazgo
Gestión del tiempo

Descripción completa del empleo

Senior Director - People Relations and Compliance

Description -

The People Relations & Compliance (PRC) Lead is responsible for leading global Employee Relations (ER), Labor Relations (LR), and HR Compliance functions. This role owns the strategic direction, governance, and delivery model across all three pillars, ensuring consistent, compliant, and business-aligned practices globally, as a unified, high-impact People Relations & Compliance Center of Excellence (CoE).

The PRC Lead acts as a trusted advisor to senior executive leadership on complex people matters, driving resolution of high-risk and high-visibility cases while strengthening compliance frameworks and proactive risk mitigation. This role partners closely with People Leadership teams, Centers of Excellence (CoEs), Legal, and business leaders to deliver a scalable, efficient, and future-ready operating model.

As People Relations & Compliance Lead, you will:

Lead Employee Relations, Labor Relations, and HR Compliance pillars under a single People Relations & Compliance CoE model
Lead PRC transformation and operating model, governance, and RACI across global, regional, and business-aligned teams
Drive standardization of policies, processes, and tools, ensuring global consistency with local flexibility
Lead resolution of complex, high-risk, and senior executive escalation cases, partnering closely with Legal and senior stakeholders
Act as a trusted advisor to senior executives and People leaders on people risk, compliance, and organizational decisions
Enable clear ownership between PRC, HRBPs, and stakeholders, reducing duplication and improving delivery effectiveness
Partner across Centers of Excellence (CoEs) to ensure integrated, seamless delivery of people-related initiatives
Build, develop, and coach a high-performing PRC team, strengthening capabilities and future readiness
Leverage AI, automation, and data-driven insights to elevate the function, improve efficiency, and enhance decision-making
Drive a proactive, forward-looking approach to people risk and compliance, anticipating issues and enabling early intervention
Lead the transformation towards a strategic, customer-focused, and high-impact PRC function, simplifying processes and improving outcomes

To be selected for this role, you will also need to be/have:

Global organizational leadership experience / Extensive ER/LR/Compliance leadership experience in a global, matrixed environment
Proven track record managing senior executive escalations and high-risk employee relations cases
Strong compliance and legal acumen, with ability to interpret and operationalize complex regulatory requirements
Deep expertise in labor relations, including collective bargaining and workforce negotiations
Experience leading or operating within a Center of Excellence (CoE) model, including cross-functional coordination
Ability to operate strategically and operationally, balancing governance with execution
Proven ability to lead organizational transformation and drive change at scale
High degree of discretion and strict adherence to confidentiality.
Strong project and process management skills. Excellent planning, time management, prioritization, and organizational skills as well as the ability to handle competing priorities calmly under pressure and within restricted timeframes
Solid communication (written and verbal), interpersonal, and the ability to deal effectively and professionally with all levels of employees and management
Excellent relationship building and management, as well as leadership and influencing skills (particularly at Executive Level)

Education and Experience

A minimum of 15 years of progressive HR experience across different HR functions, specifically including Employee Relations, Labor Relations & HR Compliance
Bachelor’s degree in Human Resources, Labor Relations, Law, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The pay range for this role is 200,000 - 300,000.00 annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:
HP offers a comprehensive benefits package for this position, including:

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave ( US benefits overview )

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Human Resources

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

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director of customer service empleos en catalunya

Senior Director - People Relations and Compliance

Sr Director, Drug Development Lead

Executive Assistant to CCO and Reginal CEO

International Business Manager – (Hybrid)

Sr Director, EMEA Service

Deal Desk Manager

Customer Onboarding Lead (all genders)

Director, Product Management

Senior Manager, Customer Success Engineering

European Marketing Manager

Groups, Billing & Rooming Coordinator

Director of IT

Director of Analytics

Director, Product Management – Fleet and Autonomous Vehicles US or Europe

Regional Sales Manager - Europe

Director of CX Service Excellence

Head of Executive Recruiting

HR Director, IBP Site

MWR Director - Diego Garcia

GUCCI Store Director - Barcelona Paseo

Quiero recibir la alerta de empleo más reciente de director of customer service en catalunya

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