20 publicaciones de empleo destacadas de operations agent en catalunya (¡Están contratando!)

Front Desk Agent
Marriott International, Inc —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Servicio al cliente
- Inglés
Support Agent - Global
FeverUp —Barcelona, Barcelona provincia
- Turno de 8 horas
- Teletrabajo
- Español
- Inglés
Solicitud rápida
10d
Team Leader (English - speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- 25.376 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Microsoft Office
Reservations Agent (maternity leave)
SLS —Barcelona, Barcelona provincia
- De 26.000 € a 26.500 € al año
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Guest Experience Agent
Mandarin Oriental —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
Product Manager - Agent Experience & Customer Operations
Exoticca —Barcelona, Barcelona provincia
- CRM software
- Ventas
- Servicio al cliente
Solicitud rápida
Guest Experience Agent
Mandarin Oriental Hotel Group —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
B2B Group Travel Support
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Salesforce
- Inglés
Solicitud rápida
AI Support Delivery Manager: Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Front Desk Hospitality Agent
Sonder Holdings —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Hotel
- Recepción
- Seguro dental
- Seguro oftalmológico
Temporary Port Operations Logistics Agent | Barcelona
TUI Group —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
B2B Operations Manager - Customer Experience
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Salesforce
- Inglés
- Oficina
Solicitud rápida
AI Operations Lead
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Airport Support Agent
Vueling —Viladecans, Barcelona provincia
- Español
- Servicio al cliente
- Inglés
3d
RevOps Specialist (Customer Support)
Holded —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Grado
- Abono gimnasio
Solicitud rápida
8d
Deal Desk Manager
Teradata —Barcelona, Barcelona provincia
- De 63.620 € a 1.267.100 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Ventas
Solicitud rápida
Senior Business Travel Consultant - Spanish speaking
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Teletrabajo opcional
- Abono gimnasio
AI Agents Manager: Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
R&D Business Tools Operations Specialist
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Google Suite
- Inglés
- Project management
Guest Experience Agent - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato

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Front Desk Agent

Marriott International, Inc -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Turismo
Servicio al cliente
Inglés
Catalán
Recepción
Experiencia en hoteles

Descripción completa del empleo

Additional Information
Job Number26093968
Job CategoryRooms & Guest Services Operations
LocationAvenida Diagonal 161-163, Barcelona, Barcelona, Spain, 8018
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

Additional Information: This hotel is owned and operated by an independent franchisee, Amrey Promocions Inmobiliaries. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

**Front Desk Agent – Four Points by Sheraton Barcelona Diagonal**

We are looking for a friendly, professional and service-oriented Front Desk Agent to join our team at Four Points by Sheraton Barcelona Diagonal.

As a Front Desk Agent, you will be one of the first points of contact for our guests and will play a key role in creating a welcoming and memorable experience throughout their stay.

**Key Responsibilities:**

Welcome guests in a warm, professional and efficient manner.
Perform check-in and check-out procedures in accordance with Marriott standards.
Manage reservations, room assignments, guest requests and account inquiries.
Provide guests with accurate information about the hotel, its services and the local area.
Handle telephone calls, emails and other guest communications.
Respond promptly and effectively to guest requests, concerns and complaints.
Process payments, deposits and billing adjustments accurately.
Promote Marriott Bonvoy membership and explain the programme’s benefits to guests.
Identify opportunities to promote hotel services and maximise revenue.
Coordinate with Housekeeping, Maintenance, Food & Beverage and other departments to ensure a smooth guest experience.
Maintain accurate records and ensure that all guest information is handled confidentially.
Follow hotel procedures regarding safety, security, cash handling and data protection.
Maintain a professional appearance and a clean, organised front desk area.
Support colleagues and contribute to a positive, collaborative working environment.
Perform any other reasonable duties related to the position.

**Job Requirements – Front Desk Agent**

Previous experience in a front desk, reception or customer service position is preferred.
Studies or training in Hospitality, Tourism or a related field will be valued.
Fluent Spanish and a good level of English are required.
Knowledge of Catalan and additional languages will be considered an asset.
Strong customer service and interpersonal skills.
Friendly, professional and guest-focused attitude.
Excellent verbal and written communication skills.
Ability to remain calm and solution-oriented in challenging situations.
Strong organisational skills and attention to detail.
Ability to prioritise tasks and work effectively in a busy environment.
Team-oriented attitude and ability to collaborate with different hotel departments.
Basic computer skills and ability to learn hotel management systems.
Previous experience with Opera or another Property Management System will be valued.
Availability to work rotating shifts, including mornings, evenings, nights, weekends and public holidays.
Legal authorisation to work in Spain.
Commitment to Marriott’s service standards, values and culture.

This company is an equal opportunity employer.

frnch1

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Refina tu búsqueda

operations agent empleos en catalunya

Front Desk Agent

Support Agent - Global

Team Leader (English - speaking) - On-site BM01

Reservations Agent (maternity leave)

Guest Experience Agent

Product Manager - Agent Experience & Customer Operations

Guest Experience Agent

B2B Group Travel Support

AI Support Delivery Manager: Customer Care

Front Desk Hospitality Agent

Temporary Port Operations Logistics Agent | Barcelona

B2B Operations Manager - Customer Experience

AI Operations Lead

Airport Support Agent

RevOps Specialist (Customer Support)

Deal Desk Manager

Senior Business Travel Consultant - Spanish speaking

AI Agents Manager: Customer Care

R&D Business Tools Operations Specialist

Guest Experience Agent - Hotel Arts Barcelona

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