20 publicaciones de empleo destacadas de product support en catalunya (¡Están contratando!)

Spanish and English Speaking Customer Service Administrator
Aspen Pumps —Castellbisbal, Barcelona provincia
- Hasta 24.000 € al año
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Solicitud rápida
11d
Support Coordinateur - Service client - Français
CashSentinel —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Oficina
Solicitud rápida
Product Portfolio Optimization Specialist - Temporary
GBfoods España —Barcelona, Barcelona provincia
- Microsoft Excel
- PMP
- SQL
Senior Product Support Engineer
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Hotel
- Teletrabajo opcional
11d
Product Support Specialist - EMEA
Ashby —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Liderazgo
- Días de asuntos propios
Product Support Specialist
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Executive Assistant to VP EDS Europe and Africa
Lear Corporation —Valls, Tarragona provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
Product Artist
Tripledot Studios —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Systems Support Engineer
Werfen —Catalunya
- Jornada completa
- Teletrabajo
- Microsoft Word
- Español
- Microsoft Excel
Product Designer (Platform)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Informática
- Oficina
- Máster
Product Development Specialist
URIACH —Sant Cugat del Vallès, Barcelona provincia
- Doctorado
- Marketing
- Máster
Solicitud rápida
Product Compliance & Regulatory Specialist
Magnera Corporation —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
Senior Sourcing Manager
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Español
- Sistemas ERP
- Inglés
12d
Product Compliance specialist
Magnera Corporation —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
8d
Senior Product Designer
ValeriaHR —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Recursos humanos
6d
Production Planner
Fedrigoni —Vilablareix, Girona provincia
- Jornada completa
- Español
- Microsoft Excel
- Sistemas ERP
Senior Product Manager
Arbolus Technologies —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Desarrollo de software
- APIs
- Vacaciones pagadas
12d
Product Owner
Business Insights —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Solicitud rápida
5d
Product Manager Sell - Out
IQVIA —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
13d
Senior Product Manager
Clarivate —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Oficina
- Máster
14d

Quiero recibir la alerta de empleo más reciente de product support en catalunya

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Spanish and English Speaking Customer Service Administrator

Aspen Pumps -
Castellbisbal, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hasta 24.000 € al año
Hace 11 días

Cualificaciones

Microsoft Word
Español
Microsoft Excel
Microsoft Outlook
Servicio al cliente
Inglés
Microsoft Office

Descripción completa del empleo

We are seeking a friendly, customer-focused individual to join our team as a Customer Service Administrator. With this role, you will be responsible for providing exceptional customer service by managing customer inquiries, resolving issues, and supporting the administrative functions of the customer service department. It will involve responding to customer emails, calls, or online inquiries, processing orders, maintaining accurate customer records, and collaborating with other departments to ensure customer satisfaction.

Key Responsibilities:

Customer Support:

Respond to customer inquiries via phone, emails, in a professional and timely manner.
Resolve customer complaints, concerns, or issues efficiently, ensuring customer satisfaction.
Provide information on products, services, or company policies as needed.
Manage Promotions to maximise product sales.
Order Management:
Process orders, returns, and exchanges.
Ensure accurate data entry and maintain up-to-date customer and order records in the system.
Run weekly reports for our key customer’s accounts.
Work closely with the warehouse and logistics teams to ensure smooth order processing and timely deliveries.
Administrative Duties:
Maintain customer service logs and records, ensuring all interactions are properly documented.
Coordinate with other departments (sales, technical support, etc.) to resolve customer issues.
Communication & Collaboration:
Collaborate with the sales team to relay customer feedback and offer insights for product improvement.
Assist in updating the customer service knowledge base with new information about products, services, or policies.

· Skills and Qualifications:

o Proven experience of a minimum 3 years in a customer service role is required.

o Fluency in Spanish and English.

o Excellent organisational and multitasking abilities.

o Strong problem-solving skills and a positive attitude.

o Proficient in Microsoft Office Suite (Excel, Word, Outlook, etc.).

o Ability to manage difficult customers with patience and professionalism.

o Attention to detail and accuracy.

o Ability to work independently and in a team environment.

· Working Conditions:

o Full-time role.

o Office based role, with one day a week working remotely after probation period.

o Working hours 8H30 to 17H30, Monday to Thursday and 9H00 to 17H00 on Friday.

o Holiday as per the collective agreement.

o Must be within sensible commute distance from Castellbisbal and will need to drive (no public transport available).

Job Type: Full-time

Pay: Up to 24,000.00€ per year

Ability to commute/relocate:

08755 Castellbisbal, Barcelona provincia: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Are you able to drive to our office address in Castellbisbal? There is no public transport available.

Language:

Spanish (Required)

Work Location: In person

Solicitud rápida

Refina tu búsqueda

product support empleos en catalunya

Spanish and English Speaking Customer Service Administrator

Support Coordinateur - Service client - Français

Product Portfolio Optimization Specialist - Temporary

Senior Product Support Engineer

Product Support Specialist - EMEA

Product Support Specialist

Executive Assistant to VP EDS Europe and Africa

Product Artist

Systems Support Engineer

Product Designer (Platform)

Product Development Specialist

Product Compliance & Regulatory Specialist

Senior Sourcing Manager

Product Compliance specialist

Senior Product Designer

Production Planner

Senior Product Manager

Product Owner

Product Manager Sell - Out

Senior Product Manager

Quiero recibir la alerta de empleo más reciente de product support en catalunya

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